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Dick Scott Chrysler Dodge Jeep Ram

Plymouth, MI

4.7
2,556 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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684 W Ann Arbor Rd

Plymouth, MI

48170

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Showing 2,556 reviews

October 29, 2020

We had an amazing experience from start to finish! Sherita was exceptional! She never pressured us, and went overboard to serve us! Both Dick Scott, and his son, Jason, were incredibly helpful! I now More

by JERRY D.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not an “employee”, but again, Dick Scott himself treated me like family!, Justin Baxter, Sherita Mayes
Nov 01, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you, Jerry, for sharing your experience with us! We're happy to hear it went well with Sherita and hope you enjoy your new vehicle. We truly appreciate your feedback! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

October 28, 2020

Our experience at Dick Scott Chrysler Dodge Jeep Ram was amazing and smooth. Daniel took such great care of us, he was so friendly and made the process so enjoyable. BEST experience at a dealership! Thanks More

by Andreamabbate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Kecskes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domenic Tucci, Daniel Hawat
Oct 29, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thanks for your feedback on your recent visit to Dick Scott Chrysler Dodge Jeep Ram, Andrea! I'm glad to hear that Daniel was able to assist you with choosing the perfect vehicle, and that you had such a positive experience. We hope you will continue to enjoy your new car! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

October 27, 2020

Jerry was a great salesperson. I never felt pressured or being lied to. I bought my Grand Cherokee and love it. There is an improvement that I feel could be made and that is the cleaning of the vehicle befo More

by CHOLLOWAY1223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin Baxter, Jerry Walter
Oct 27, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Hello, Thank you for taking the time to submit a review. We are so glad Jerry could assist you with your Grand Cherokee purchase. We truly appreciate your business. We apologize, however, that we missed the mark on the detailing and gasoline fill up. If you would like to further discuss your concerns, feel free to reach out to us at your convenience. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

October 26, 2020

Really like my new truck and appreciate the effort Rick perez went to to find the color and the options I wanted in my truck. More

by pelonn7922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ricky Perez, Justin Baxter
Oct 26, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We are thrilled that Rick had the opportunity to provide you with the perfect color and options you wanted in a truck. We are so excited for you to enjoy your new truck, and we thank you for choosing Dick Scott Chrysler Dodge Jeep Ram! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

October 26, 2020

Sherita is the best. A 10 out of 10 for service and professionalism. Quick, easy, on time and at a great price. I will recommend her to all my friends. More

by michael l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin Baxter, Sherita Mayes
Oct 26, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Michael, Congratulations on your new vehicle! We are so glad that Sherita had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

October 26, 2020

We inquired by email first as we lived 8-9 hrs away. Wanted to make sure of a couple of aspects of a particular car before making a trip like that. Just gave us the usual used car spiel..."come on in... More

by aagojw
Recommend Dealer
No
Employees Worked With
Dana Kemp
Nov 12, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Hello, We're sorry to hear of your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to reach out to us directly, we would appreciate the opportunity to address your concerns. Regards, Jason Scott

October 25, 2020

Figuring out my new lease was easy. The reason I didn’t give it 5 stars is I had to point out things to clean on the new compass and the gas tank was only on half full. It’s the little things that make th More

by MELISSAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Welsh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Baxter
Oct 26, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Melissa, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dick Scott Chrysler Dodge Jeep Ram are glad to have you as a customer. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

October 24, 2020

Michael was very friendly and they got my oil change and tire rotation done in a short wait. He helped get a good price on a package for me as well. More

by red621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael in service
Oct 25, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for the kind words for Michael and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

October 24, 2020

Daniel went above and beyond our expectations of getting my family into a safe, reliable, vehicle. 10 outta 10!! Would highly recommend Dick Scott!(: THANK YOU AGAIN FOR MAKING THIS EXPERIANCE, ONE TO REME More

by Samanthakincaid101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Kecskes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domenic Tucci, Daniel Hawat
Oct 25, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Samantha. It's great to hear that Daniel was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dick Scott Chrysler Dodge Jeep Ram! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

October 23, 2020

Although my sales person was very friendly, she lacked product knowledge. Which in turn led me to purchase a truck without power locks or windows. More

by XTRAVELER1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwone Bedford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Baxter, Jon Mabery, Sherita Mayes
Oct 25, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Hello, It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dick Scott Chrysler Dodge Jeep Ram! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

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