Dick Scott Chrysler Dodge Jeep Ram - Service Center
Plymouth, MI
607 Reviews of Dick Scott Chrysler Dodge Jeep Ram - Service Center
I had a door lock actuator replaced. I'm so glad I chose Dick Scott CDJR to do my repair. The repair was fast and done right the first time. The van was even washed when finished. I'm so glad I chose Dick Scott CDJR to do my repair. The repair was fast and done right the first time. The van was even washed when finished. More
Rob is the best! Rob is the best in the service area. He always takes care of me. Many others there are rude and trying to pull a quick one on you. Rob always saves me Rob is the best in the service area. He always takes care of me. Many others there are rude and trying to pull a quick one on you. Rob always saves me money and gives me deals. Thanks Rob! You are the ONLY REASON I keep coming back. Dick Scott needs some renovations and new employees. More
Knowing this, how would you rate the experience? Service desk staff was pleasant however the vehicle didn't get washed as mentioned by desk clerk. My Dick Scott points/bucks (from original lease tra Service desk staff was pleasant however the vehicle didn't get washed as mentioned by desk clerk. My Dick Scott points/bucks (from original lease transaction back in January) were not in my account causing a delay. Also, the additional credits (given to me by Madisson in January) were not in my account either. At this point, I have no idea the value of these. An additional delay was caused while locating my keys after service. Knowing this, how would you rate the experience? More
Awesome service department! I brought my 2019 Jeep Cherokee trailhawk in for a recall, oil change, and tire rotation. It did not take long at all for them to do all of the servic I brought my 2019 Jeep Cherokee trailhawk in for a recall, oil change, and tire rotation. It did not take long at all for them to do all of the services and everyone was extremely helpful. Multiple people asked if I needed anything or a ride anywhere. Daryl Schou was very knowledgeable and answered many of my questions. More
Always so helpful! The guys at Dick Scott Dodge in Plymouth make is a job to visit the shop! The service adviser Daryl was so helpful and got things done quick and effic The guys at Dick Scott Dodge in Plymouth make is a job to visit the shop! The service adviser Daryl was so helpful and got things done quick and efficiently for me! He greeted me with warm welcome and also let me know how things were going during the process of fixing my flat tire! I highly recommend this dealership! Noel was also very generous with anything she could do for us during my trip to the service department and has a very professional yet friendly demeanor. More
great service and repair They always try to do what's best for you and your auto. It is easy to set up an appointment and pick up your vehicle when promised. They always try to do what's best for you and your auto. It is easy to set up an appointment and pick up your vehicle when promised. More
Two times to find a pinched wire, first time was never looked at. All was done was reset fault. Drove 2 miles from dealer and fault engine light came back on. to find a pinched wire, first time was never looked at. All was done was reset fault. Drove 2 miles from dealer and fault engine light came back on. More
Expensive for my service Costumer representatives are very helpful, but prices for oil change is very expensive compare with my previous dealer in same job change oil in my d Costumer representatives are very helpful, but prices for oil change is very expensive compare with my previous dealer in same job change oil in my dodge More
Great service I broght in my 2015 200 for repair and then i decided to buy a new car. They had no problem helping me even with my car in their shop up on a hoist. A I broght in my 2015 200 for repair and then i decided to buy a new car. They had no problem helping me even with my car in their shop up on a hoist. After three hours i walked out with a 2018 dodge charger. This is the fifth car my family has bought from Dick Scott and we will be back when we need a new. More
These guys "get it" I brought my new Pacifica ( August ) in for the third time (923 mileage).every visit exceeds the previous visit in terms of interacting with people th I brought my new Pacifica ( August ) in for the third time (923 mileage).every visit exceeds the previous visit in terms of interacting with people that care and resolve issues ! Jennifer in parts and young man in service absolutely awesome! More