Dick Scott Chrysler Dodge Jeep Ram - Service Center

Awesome service department! I brought my 2019 Jeep Cherokee trailhawk in for a recall, oil change, and tire rotation. It did not take long at all for them to do all of the servic I brought my 2019 Jeep Cherokee trailhawk in for a recall, oil change, and tire rotation. It did not take long at all for them to do all of the services and everyone was extremely helpful. Multiple people asked if I needed anything or a ride anywhere. Daryl Schou was very knowledgeable and answered many of my questions. More

Knowing this, how would you rate the experience? Service desk staff was pleasant however the vehicle didn't get washed as mentioned by desk clerk. My Dick Scott points/bucks (from original lease tra Service desk staff was pleasant however the vehicle didn't get washed as mentioned by desk clerk. My Dick Scott points/bucks (from original lease transaction back in January) were not in my account causing a delay. Also, the additional credits (given to me by Madisson in January) were not in my account either. At this point, I have no idea the value of these. An additional delay was caused while locating my keys after service. Knowing this, how would you rate the experience? More

Always so helpful! The guys at Dick Scott Dodge in Plymouth make is a job to visit the shop! The service adviser Daryl was so helpful and got things done quick and effic The guys at Dick Scott Dodge in Plymouth make is a job to visit the shop! The service adviser Daryl was so helpful and got things done quick and efficiently for me! He greeted me with warm welcome and also let me know how things were going during the process of fixing my flat tire! I highly recommend this dealership! Noel was also very generous with anything she could do for us during my trip to the service department and has a very professional yet friendly demeanor. More

Two times to find a pinched wire, first time was never looked at. All was done was reset fault. Drove 2 miles from dealer and fault engine light came back on. to find a pinched wire, first time was never looked at. All was done was reset fault. Drove 2 miles from dealer and fault engine light came back on. More

Expensive for my service Costumer representatives are very helpful, but prices for oil change is very expensive compare with my previous dealer in same job change oil in my d Costumer representatives are very helpful, but prices for oil change is very expensive compare with my previous dealer in same job change oil in my dodge More

Worst mechanics I have ever dealt with The heat wasn’t working, took the vehicle in explaining what my issues and got an estimate, a heater core $500 job day or two . One week later “you n The heat wasn’t working, took the vehicle in explaining what my issues and got an estimate, a heater core $500 job day or two . One week later “you need a radiator flush and housing unit” $1200. Well knock it down to $1069 .. one week later you need a thermostat back up to $1200 .. a few days later” we put in the thermostat your heat still doesn’t work”... later that day it’s ready , wife goes to pick car up the dashboard is sticking up out of place, the steering wheel is locked in the highest setting and the seat warmers don’t work and the blower doesn’t work on the highest setting. “The blower wasn’t in our notes” but it was in the estimate “the head mechanic is on vacation, wait until he gets back “ bring it in we’ll fix it . A few days later.. dashboard is on heat is working but the blower isn’t working on the highest level and the heated seats still don’t work, “we’re they working when you dropped off the car?”....Yes!!! Have to drop the car off again to get something fixed that they broke . They gave us a very dirty free rental, and they had to give us another rental . I will never ever ever let their mechanics touch my car again after this horrible experience. Very frustrating and truly disappointing More

These guys "get it" I brought my new Pacifica ( August ) in for the third time (923 mileage).every visit exceeds the previous visit in terms of interacting with people th I brought my new Pacifica ( August ) in for the third time (923 mileage).every visit exceeds the previous visit in terms of interacting with people that care and resolve issues ! Jennifer in parts and young man in service absolutely awesome! More

Oil change Brought my T&C in for an oil change. Dropped off the van and got a quick shuttle to work! The oil change was done quickly and the shuttle picked me u Brought my T&C in for an oil change. Dropped off the van and got a quick shuttle to work! The oil change was done quickly and the shuttle picked me up at the scheduled time. Friendly people, quick service and a reasonable price. More

Great service I broght in my 2015 200 for repair and then i decided to buy a new car. They had no problem helping me even with my car in their shop up on a hoist. A I broght in my 2015 200 for repair and then i decided to buy a new car. They had no problem helping me even with my car in their shop up on a hoist. After three hours i walked out with a 2018 dodge charger. This is the fifth car my family has bought from Dick Scott and we will be back when we need a new. More

Oil Change Came in for a simple oil change an appointment was not necessary. Service is available Mon - Sat. I have a Ram Pro Master. Staff was very friendly. Came in for a simple oil change an appointment was not necessary. Service is available Mon - Sat. I have a Ram Pro Master. Staff was very friendly. There was a short wait. More