Dick Scott Motor Mall

Dealership is great. However, we are very disappointed in this 2010 Journey. I uses oil, about 1/2 to 1 quart every 3,000 miles. I wish we would of leased this vehicle instead of buying. We are hoping that C this 2010 Journey. I uses oil, about 1/2 to 1 quart every 3,000 miles. I wish we would of leased this vehicle instead of buying. We are hoping that Chrysler will do something about this. More

Three days prior to leaving on a trip with my wife to Missouri,I noticed my Chrysler 300 was low on anti-freeze from my temperature guage rising. I added the needed mix and the following morning arrived Missouri,I noticed my Chrysler 300 was low on anti-freeze from my temperature guage rising. I added the needed mix and the following morning arrived early to the service department to see why it had been so low. I met the service manager Scot Butash, told him my problem and he quickly assessed that my radiator had a small leak at the bottom. After hearing our travel plans, Scott had a 21 point inspection done also and found some other problems I was not aware of. He assured me that we would still be able to leave on time with all they had to do.I was very happy with Scot as he helped greatly with my warranty coverage, very pleased with the promptness and the quality of the work that was done by all the mechanics involved. I will certainly continue to return with any future work that needs to be done. Thanks to all involved. More

Scott Found Problems that where not under warranty, He Scott Found Problems that where not under warranty, He repaired them at no cost to me.Scott put the extra effort in getting my problem resolved and m Scott Found Problems that where not under warranty, He repaired them at no cost to me.Scott put the extra effort in getting my problem resolved and my vehicle repaired and back on the road sooner than promised. I work construction and this truck is my office.I thank all the people there. More

This was the first time my husband and I purchased a car from a dealership. Tom was a very helpful salesman. He was patient with all of our questions and worked very hard to get us the best deal. We are goi from a dealership. Tom was a very helpful salesman. He was patient with all of our questions and worked very hard to get us the best deal. We are going to be sending all of our friends and family to see him for their next vehicle purchase. Thank you to everyone at Dick Scott! More

The sales people at Dick Scott are all fabulous, my deal was completed the same day and I drove home that night in a car I loved. Their hours are very convenient and the service department has always been was completed the same day and I drove home that night in a car I loved. Their hours are very convenient and the service department has always been really, really helpful. This is all why we have been customers of Dick Scott for at least 15 years now. More

I was treated with the utmost repect and courtesy. I returned to the dealership with a wind noise problem and it was remedied inthe shortest amount of time. So far I am thoroughly satisfied and happy w returned to the dealership with a wind noise problem and it was remedied inthe shortest amount of time. So far I am thoroughly satisfied and happy with my new vehicle and the attention I get from the staff and employees at Dick Scott Motor Mall. More

Purchased a used Liberty, Joe Murphy made the experience a great one, from my initial contact via email, to meeting personally. He made us feel very good about this important purchase. Lynda Johnson made th a great one, from my initial contact via email, to meeting personally. He made us feel very good about this important purchase. Lynda Johnson made the actual transaction a very smooth and quick process. Many thanks to both. More

I've taken my 2008 Grand Caravan SXT 4.0L to Dick Scott several times for problems and for recalls. The guys there treat me well and take care of my van as if it was their own vehicle. The do followup phon several times for problems and for recalls. The guys there treat me well and take care of my van as if it was their own vehicle. The do followup phone calls and keep me in the loop while working on our van. I will continue to go to Dick Scott. More

My wife and I were interested in trading in our 2006 Ford Explorer towards a 2011 Chrysler Town & Country. We had worked with several dealers trying to find the exact 2011 Chrysler Town & Country we wanted Explorer towards a 2011 Chrysler Town & Country. We had worked with several dealers trying to find the exact 2011 Chrysler Town & Country we wanted and had very poor luck (and service). After working with another dealer for about two weeks we decided to check out Dick Scott's. Dick Scott's was able to find the vehicle we wanted right away and Tom Harwood was great to work with. With the other dealers we worked with we haggled over price multiple times before getting to the price we wanted; Dick Scott beat that price on the first try without any haggling. We purchased the vehicle on the spot and couldn't be happier. All around we received friendly and helpful service from Rick Scott. Thanks Tom and Dick Scott Motor Mall! More

We were driving a '09 Ford Escape and it had not been a good vehicle for us, and we were ready to get out of it. We took it back to the Ford Dealership where it was purchased, and they were not interested good vehicle for us, and we were ready to get out of it. We took it back to the Ford Dealership where it was purchased, and they were not interested in working with us to get us out of this vehicle and into a new Ford in the price range we had hoped to stay within. We had bought other cars from Dick Scott Motor Mall in the past and we gave them a shot. We were greeted immediately, by their friendly staff. We test drove several vehicles. They were very willing to work with us--gave us a great deal on our trade in, and got us into a beautifully loaded new Journey for less per month than we could have gotten in a similar Ford vehicle. They made us feel like they really wanted and appreciated our business, and that we weren't just another customer. We were so pleased with them that we went back a week later to buy a reliable used car for our 16-year old son. More