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Dick Smith Ford of Columbia
Columbia, SC
283 Reviews
When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have.
This dealership strives to provide the best vehicles and service possible to the dealership area. Or experienced sales and service staff is available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 283 reviews
April 06, 2025
Got cheated ! ! Spent over 5 thousand dollars and got the same problem!! Very bad to do working people this way !! Over five thousand dollars ! Spent over 5 thousand dollars and got the same problem!! Very bad to do working people this way !! Over five thousand dollars More
by Mariahtay1$
Verified CustomerEmployees Worked With
April 06, 2025
We were passing through Columbia and had truck issues. They took is in and looked at the truck on the spot instead of saying no. They got us in and out, and back on the road. They took is in and looked at the truck on the spot instead of saying no. They got us in and out, and back on the road. More
by DC.BROWN3521
Employees Worked With
Service Dept
April 05, 2025
My purchase experience with sales was good. Found what I wanted and the process was easy. The Service Department is great! Valet service is so nice. All the advisers and the Service Manager a Found what I wanted and the process was easy. The Service Department is great! Valet service is so nice. All the advisers and the Service Manager are friendly and helpful. Thankfully I haven't needed anything major but they keep my vehicle running perfectly. More
by KAREN87
April 05, 2025
There's a repeat issue with the battery ? ?- electrical something - we don't know but he knows the history and does all that he can to assure customer satisfaction and quality service - each t ?- electrical something - we don't know but he knows the history and does all that he can to assure customer satisfaction and quality service - each time More
by WEAREICC2019
Employees Worked With
Giovani
April 04, 2025
We are from out of town and had the water pump go out they were able to get us in and fix it that day along with an oil change and tire sensor change out they were able to get us in and fix it that day along with an oil change and tire sensor change out More
by Edward.r.stegall
Employees Worked With
Kate
April 04, 2025
They kept me abreast of every detail good or bad pertaining to my vehicle. The Service Rep was India she was absolutely wonderful and very informative. I felt she went above and beyond for me. I wou pertaining to my vehicle. The Service Rep was India she was absolutely wonderful and very informative. I felt she went above and beyond for me. I would indeed send my family and friends to Dick Smith Ford of Columbia. More
by MCARTER_717
Employees Worked With
India
April 04, 2025
Everyone is friendly, on time, the work is done right. I have a comfortable place to work while they serviced my truck. Literally nothing they could be doing better. I have a comfortable place to work while they serviced my truck. Literally nothing they could be doing better. More
by CRAIG.GOODING
Employees Worked With
Service Department
