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Dick Smith Ford of Columbia

Columbia, SC

4.7
1,109 Reviews
When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have. This dealership strives to provide the best vehicles and service possible to the dealership area. Or experienced sales and service staff is available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!
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7201 Garners Ferry Rd.

Columbia, SC

29209

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Showing 1,109 reviews

March 07, 2026

I have always got good service from Dick Smith. They were able to find the truck I wanted when I was ready to buy. Nice group. More

by LINDAKELLY410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Koch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Blackburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2026 -

Dick Smith Ford of Columbia responded

Thank you so much for the kind words! We truly value the relationship we’ve built with you over the years. It was our absolute pleasure to track down the exact truck you were looking for—there’s nothing we love more than seeing a plan come together for our customers. We’ll be sure to share your feedback with the whole group! Mandylee Peake -Customer Experience Manager

March 06, 2026

It was pleasant I felt comfortable, no pressure and I was explained everything that was going on with the car as they took care of it More

by moreiralex
Recommend Dealer
Yes
Employees Worked With
Giovanni
Mar 09, 2026 -

Dick Smith Ford of Columbia responded

We are so happy to hear you felt comfortable with us! Our goal is always to ensure our guests feel empowered and informed about their vehicle’s needs without any added stress. Thank you for trusting us with your car—we’ll be sure to pass your kind words along to the service team! Mandylee Peake Customer Experience Manager

March 06, 2026

Easy appointment with flexible staff due some personal life changes I was kept up to date and service was great More

by SALTERX4
Recommend Dealer
Yes
Employees Worked With
Giovanni
Mar 06, 2026 -

SALTERX4 responded

Thank for a good maintenance service on my truck.

Mar 09, 2026 -

Dick Smith Ford of Columbia responded

Thank you so much for the kind words! We truly believe that service should be about more than just a transaction, especially when life gets busy or complicated. We’re so glad our team could provide that flexibility for you. We’ll be sure to share your feedback with the staff, and we look forward to seeing you again! Mandylee Peake -Customer Experience Manager

March 06, 2026

Prompt, fair, personable. They got me in as quickly as possible. Courteous and knowledgeable. Doing things to earn peoples business. More

by Russell
Recommend Dealer
Yes
Employees Worked With
Tyler, Jeremy
Mar 06, 2026 -

Dick Smith Ford of Columbia responded

Thank you so much for the kind words! We know your time is valuable, so we always strive to be as prompt and knowledgeable as possible. Our goal is to earn your business every single time you walk through our doors, and it’s wonderful to hear that our team hit the mark for you. We look forward to seeing you again! Mandylee Peake -Customer Experience Manager

March 06, 2026

The guys in service did a great job getting me on fixed and out the best they could hats off to them keep up the good work More

by Rickyraylambert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Mar 06, 2026 -

Dick Smith Ford of Columbia responded

Thanks so much for the kind words! We’re thrilled to hear the service team took good care of you and got you back on the road quickly. I’ll be sure to pass your 'hats off' along to the guys—it’ll make their day. We appreciate your business! Mandylee Peake -Customer Experience Manager

March 05, 2026

Tyler Turner did a great job of getting my truck in and out in one day and back to me. He is a keeper. I expect to see him again for my next service on my F-150 Truck. I also got a couple of his business c More

by w.schurlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Turner
Mar 06, 2026 -

Dick Smith Ford of Columbia responded

Thank you so much for this wonderful shout-out! We’re smiling ear-to-ear reading your comments about Tyler. We really appreciate your continued trust in us and we look forward to helping you again soon. Mandylee Peake -Customer Experience Manager

March 04, 2026

Pleasant and professional. A wonderful, helpful experience. I don't have any more descriptors. I'm done. More

by KEARL1
Recommend Dealer
Yes
Mar 06, 2026 -

Dick Smith Ford of Columbia responded

We love hearing this! Thank you for trusting us with your vehicle. Efficiency and quality are what we strive for every day. We appreciate your support and look forward to seeing you at your next service! Mandylee Peake -Customer Experience Manager

March 04, 2026

Very easy to schedule and the car was done right and on time Highly recommend them More

by jrholmst
Recommend Dealer
Yes
Employees Worked With
Tyler
Mar 06, 2026 -

Dick Smith Ford of Columbia responded

Thank you for the high recommendation! We know your time is valuable, so we make it a priority to ensure scheduling is easy and our work is both accurate and punctual. We're glad we could get you back on the road 'on time' and 'done right!' Mandylee Peake -Customer Experience Manager

March 04, 2026

I had an amazing experience working with this dealership especially Tommy! He went above and beyond to accommodate us. True professionals! More

by Tamara Haynie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Mar 06, 2026 -

Dick Smith Ford of Columbia responded

Thank you so much for the glowing review! We are thrilled to hear you had such an amazing experience with us. Tommy is a huge asset to our team, and he’ll be so proud to hear that his efforts to go above and beyond made such a difference for you. We truly appreciate the 'true professionals' shout-out! Mandylee Peake -Customer Experience Manager

March 04, 2026

Fantastic ! It's like treated like family ?? Love visiting with other personal within the Dealership ???? More

by PBEEN3556
Recommend Dealer
Yes
Employees Worked With
Tylor
Mar 06, 2026 -

Dick Smith Ford of Columbia responded

We love this! Thank you so much for the kind words. We take great pride in our 'family' atmosphere, and it’s wonderful to know you enjoy visiting with everyone across the dealership. We’ll be sure to share your 'love' with the whole team! Thank you for your business and Continued trust in us with all your vehicles needs You both are such loyal, loving Customers. Look forward to seeing you again soon! Mandylee Peake -Customer Experience Manager