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Dick Smith Ford of Columbia

Columbia, SC

Overview
Employees
Reviews
Vehicles
4.7
1,028 Reviews
When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have. This dealership strives to provide the best vehicles and service possible to the dealership area. Or experienced sales and service staff is available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!
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7201 Garners Ferry Rd.

Columbia, SC

29209

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Showing 1,028 reviews

February 11, 2026

he was super friendly. he was helpful and answered any questions or concerns i had and was extremely communicative about updates on my vehicle More

by TYLER.WYNNE
Recommend Dealer
Yes
Employees Worked With
giovanni bencini
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Feb 11, 2026 -

Dick Smith Ford of Columbia responded

Thank you so much for the kind words! We know that waiting for vehicle updates can be the hardest part of service, so we’re thrilled to hear that [Employee Name] kept you in the loop every step of the way. Being helpful and communicative is exactly what we aim for. We’ll be sure to pass your praise along to him—it’ll mean a lot! -Mandylee Peake Customer Experience Manager

February 11, 2026

Did not have an appointment, they were gracious enough to take me in. Good job More

by SGMMOORE
Recommend Dealer
Yes
Employees Worked With
Giovani
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Feb 11, 2026 -

Dick Smith Ford of Columbia responded

We were so happy to help! We know that life doesn’t always happen by appointment, so we always try our best to be flexible and accommodate our customers whenever the schedule allows. Thank you for the 'good job'—I’ll be sure to share your kind words with the service team! Mandylee Peake -Customer Experience Manager

February 11, 2026

Everything was Wonderful and Efficient I worked with Jeremy he made sure everything was taken care of and in no time at all I was on my way. Will Definitely recommend to friends and family. More

by mandyleepeake0
Recommend Dealer
Yes
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Feb 11, 2026 -

mandyleepeake0 responded

Thank you so much for the glowing review! We’re thrilled to hear that Jeremy made your visit so seamless and efficient. There’s nothing we value more than your time—except, of course, your recommendation! Knowing you’d trust us with your friends and family truly means the world to our team. See you next time! -Customer Experience Manager

February 11, 2026

They got me right in and took care of my diag and conveyed the problem to me....I am very pleased with their prompt response!😁 More

by ME26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Center
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Feb 11, 2026 -

Dick Smith Ford of Columbia responded

Thank you for the glowing review! Our goal is always to provide prompt service and transparent communication so you know exactly what’s going on with your [Product/Vehicle/Device]. We’re thrilled to hear you were pleased with the experience, and we look forward to seeing you again! -Mandylee Peake Customer Experience Manager

February 11, 2026

Good service in and out quickly. Tyler was professional and helpful with getting our Explorer ST checked over More

by Dib2013gt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Turner
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Feb 11, 2026 -

Dick Smith Ford of Columbia responded

Thank you so much for the feedback! We know that when you're driving something as fun as an Explorer ST, you want to be out on the road, not sitting in a waiting room. I’ll be sure to give Tyler a high-five for providing such professional service and getting you back behind the wheel so quickly. We look forward to seeing you for your next check-up! -Mandylee Peake Customer Experience Manager

February 11, 2026

The person that helped me was very professional and answered all of my questions. The service experience was excellent. More

by MCDUFFIE-STEVENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Feb 11, 2026 -

Dick Smith Ford of Columbia responded

We truly appreciate you taking the time to share your experience! Delivering excellent service and clear answers is exactly what we strive for every day. We’re so glad we could meet your expectations, and we look forward to assisting you again in the future. Mandylee Peake Customer Experience Manager

February 11, 2026

Great service. Got everything I needed done and more. Satisfied with the work and the time it took. More

by JAXXMADDOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Vanburen
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Feb 12, 2026 -

Dick Smith Ford of Columbia responded

We are so glad we could get everything taken care of for you! Hearing that you're satisfied with both the quality of the work and the turnaround time really made our day. Thank you for choosing us—we’ll be here whenever you need that 'extra mile' service again! Mandylee Peake -Customer Experience Manager

February 10, 2026

Tyler and Mat were vey helpful as always. Techs pointed out things that I didn’t know about. More

by nicholasg7007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Turner
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Feb 12, 2026 -

Dick Smith Ford of Columbia responded

It’s always a pleasure to have you back! Thank you for the shout-out to Tyler, Mat, and our service techs. We believe in total transparency, so I’m glad the team could point out those details and keep you informed about your vehicle. We appreciate your continued trust in us! Mandylee Peake -Customer Experience Manager

February 10, 2026

Matthew the service advisor was very professional and kept me informed of the progress and issues of my vehicle. I would say excellent customer service. More

by LeonMcQueen74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Feb 10, 2026 -

Dick Smith Ford of Columbia responded

Thank you so much for the kind words! We pride ourselves on clear communication, and I’m thrilled to hear that Matthew took such good care of you. I will be sure to share your feedback with him and the rest of the team. We look forward to seeing you at your next service visit! -Mandylee Peake Customer Experience Manager

February 10, 2026

Advanced and professional The best part was the concierge service to my door with my car completed in fantastic thank you More

by WENDELLLOVE1122
Recommend Dealer
Yes
Employees Worked With
Tasty wings
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