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Dick Smith Ford of Columbia
Columbia, SC
302 Reviews
When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have.
This dealership strives to provide the best vehicles and service possible to the dealership area. Or experienced sales and service staff is available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 302 reviews
Verified Customer
May 17, 2025
Thanks! The solved a problem that I was dealing with. From service rep to technician I really appreciate the assistance. The solved a problem that I was dealing with. From service rep to technician I really appreciate the assistance. More
by LCORBETTIII
Employees Worked With
May 16, 2025
Warming welcome and adviser was very nice and more knowledge about the service with checking the car to make sure with checking and need to be done knowledge about the service with checking the car to make sure with checking and need to be done More
by JAM.GRIMES
Employees Worked With
India
May 16, 2025
Customer service is amazing! !!!! Techs do great work and always resolve the issue. I drive 20 extra miles because Dick Smith is a better experience. !!!! Techs do great work and always resolve the issue. I drive 20 extra miles because Dick Smith is a better experience. More
by CATHYMUFFLER6
Employees Worked With
Service
May 16, 2025
I was first in line. They couldn't get the pump that pumps oil out to work. So I sat there for 2 hrs. Do yall not have loose gallon oil around there. They couldn't get the pump that pumps oil out to work. So I sat there for 2 hrs. Do yall not have loose gallon oil around there. More
by dadoyle
May 16, 2025
Always friendly, always prompt. Great customer service. Easy to schedule appointments. Very convenient with mobile service Great customer service. Easy to schedule appointments. Very convenient with mobile service More
by LORIRICH2016
Employees Worked With
May 14, 2025
I cannot say enough good things about my recent experience at Dick Smith Ford in Columbia. From the moment I walked in, I was treated with warmth, respect, and sincere attention to my needs—somethi experience at Dick Smith Ford in Columbia. From the moment I walked in, I was treated with warmth, respect, and sincere attention to my needs—something that is becoming far too rare these days. I want to extend my deepest thanks and sincere appreciation to John Long and Jeff Robinson, who both went above and beyond in making sure I felt valued and well taken care of throughout the entire process. John was knowledgeable, honest, and incredibly patient—he took the time to answer every question without rushing me, ensuring I felt confident in my decisions. Jeff followed through with the same level of professionalism and kindness, making sure everything ran smoothly from start to finish. This level of service is something I’ll never forget. It’s clear that Dick Smith Ford is more than just a dealership—they’re a team of individuals who genuinely care about their customers. Thank you, John and Jeff, for making this such a positive and memorable experience. You’ve earned a customer for life! More
by TIGERSDW
