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Dick Smith Ford of Columbia - Service Center

Columbia, SC

4.6
459 Reviews

459 Reviews of Dick Smith Ford of Columbia - Service Center

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May 01, 2025

First class operation from the sales department to the service department, customer is first and treated as such. Thanks everyone Al Winemiller More

by Aclw53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Koch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gioia Paczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Excellent customer service, fast and friendly employees. Nick and the managers did an awesome job to get my truck fixed quicker than I expected. More

by riccardosimons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick greenwalt
May 01, 2025

Everyone was outstanding-- made me feel very comfortable bringing my vehicle here Services are Top Notch! More

by donaldweeks1961
Recommend Dealer
Yes
Employees Worked With
I can't remember but the entire staff was very professional and cared about what I needed done to my vehicle
May 01, 2025

Tyler made sure that I was taken care of when I brought my 22 MME in for routine service. He even fixed a nagging minor problem that I had with it More

by SHARPE.RANDY
Recommend Dealer
Yes
Employees Worked With
Tyler
May 01, 2025

Excellent, efficient Thoughtful and very helpful. Repaired my car sooner that they anticipated?? Thank you for the excellent service. More

by nancyannebrown45
Recommend Dealer
Yes
Employees Worked With
India
May 01, 2025

Tyler was very helpful and quick to get my car serviced. He also helped me with quotes for future repairs. More

by Suzanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Turner
April 30, 2025

Giovanni Bencini was very kind and helpful! Answered all my questions. Made me feel comfortable leaving my car. More

by AJMorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Poe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Bencini
April 30, 2025

Was able to take care of alot of the preliminary paperwork and details either over the phone or with text messages. More

by DBAL670333
Recommend Dealer
Yes
Employees Worked With
Lee Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hayward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Blackburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

Very clean and comfortable chairs to sit while waiting for your car work to be completed. A small bench would have been nice to see the on to have a cigarette while you waiting 3 to 4 hours for my car. Ev More

by BJOHNSONPORTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
India 🇮🇳in the service department
April 30, 2025

It was really hassle free and I truly felt like Gio was working in my best interest! More

by BAKERC12078
Recommend Dealer
Yes
Employees Worked With
Giovanni Bencini
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