Dick Wickstrom Chevrolet
Roselle, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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It was fantastic from beginning to end! Mark worked with me via the internet then Mario greeted us when we entered and jt helped us to negotiate the best deal. Their smiles and patience were above anything me via the internet then Mario greeted us when we entered and jt helped us to negotiate the best deal. Their smiles and patience were above anything my fiancé and I could ever experienced it was great. We will recommend all of them in the future More
From the moment I walked into the dealership Mario Medina greeted me and made me feel welcome. He then asked me what brought me in today. I then replied that I was looking for a new vehicle to get from home greeted me and made me feel welcome. He then asked me what brought me in today. I then replied that I was looking for a new vehicle to get from home to work. He offered me many different options, but I finally decided that the Cruze was the best option for me. We then sat down and discussed all the options I had. I must say that Mario Medina did an awesome job explaining the options as well as pricing. I left out of the dealership with a 2014 Chevy Cruze. He gave me a great price that I couldn't refuse. Papers were signed and I left a satisfied customer. Thank you to all the staff that assisted in my purchase. it is greatly appreciated. More
My experience at Wickstrom Chevy in Roselle, IL was excellent ! When I emailed My salesman Mario Medina, he was very prompt and throu on all the questions I had about the vehicle that I saw on the inte excellent ! When I emailed My salesman Mario Medina, he was very prompt and throu on all the questions I had about the vehicle that I saw on the internet. when I went there everyone was very friendly and helpful. I would recommend this dealership!! More
Mario was amazing at listening to what we wanted for our family! Patrick set us up with him after discussing at length different Traverse models, and we were walked through the different options of the two family! Patrick set us up with him after discussing at length different Traverse models, and we were walked through the different options of the two vehicles and why we wanted a vehicle like that. He was very professional and also such a warm person - you can tell he loves doing what he does for a job. The financial department and the managers were wonderful in listening to what we wanted for a trade in value and what we could afford. We left very satisfied and I have been impressed so far with the communication as to our satisfaction on the vehicle. This was our first experience with the dealer, only coming in for the vehicle type that we wanted, and we left with a confidence and satisfaction that we received the best deal that we could receive. I would not hesitate to recommend this dealership or Patrick or Mario to anyone who is shopping for a new vehicle. More
The team was great they are very friendly and kind and they will go above and beyond for their custumers, specially Mr Mario Medina that helpend me throughout the entire process on helping me find the rig they will go above and beyond for their custumers, specially Mr Mario Medina that helpend me throughout the entire process on helping me find the right car. He also explained everything that i needed to know about my car. They male you feel welcomed and like part of they family greeting you with a smile. Mr. Medina said to me"you need to sorround your self with possitive thoughts and possitive people" and everything will be fine" and I will not forget that. Thank you to Dick Wickstrom Chevrolet i was able to drive home with a brand new car.. More
The above staff were courteous, friendly, enthusiastic, funny and helpful. With previous car buying experiences something that I'd never want to happen again, I was nervous when it came time to purchase a funny and helpful. With previous car buying experiences something that I'd never want to happen again, I was nervous when it came time to purchase again. JT was more than helpful at tracking down just the right truck that I wanted without being too pushy. He acted as though it didn't matter if a vehicle was even sold or not. He was just happy to help and if that meant selling a car, and dealing with salesman who operate in that manor is exactly what I prefer. Mario helped out with processing the paperwork and when I had asked if my XM radio subscription would transfer over to the new vehicle, he didn't know. So instead of just telling me some lie to make me move on, he spent 45+ minutes on the phone with some xxxxx in the Philippines trying to get it transferred. Turned out he was unsuccessful but not because he didn't give it a valet effort. But because XM is a bunch of thieves. He went above and beyond the call and spent his time doing something that was not even required, but rather just something that was thoughtful and kind and I'll never forget that. (turns out he's the president of a little city somewhere......I had no idea) I love my new truck. It's exactly what I wanted and having JT & Mario by my side made it a breeze and an overall great experience. Will highly recommend that "team" to anyone looking for a Chevy...in fact, I already have! Thanks much! More
Mario and everyone at the dealership was a great help and made sure that I found the right car for an amazing price, as well as ensuring that I knew everything about my purchase. made sure that I found the right car for an amazing price, as well as ensuring that I knew everything about my purchase. More
I was asked by a friend to give the wickstroms a chance at my next purchase. I have bought 7 new cars in the past 20 years from another dealer. I was able to trade in my two cars for 2 brand new ones and t at my next purchase. I have bought 7 new cars in the past 20 years from another dealer. I was able to trade in my two cars for 2 brand new ones and the pricing was honest and fair. The whole process was simple and quick. This is the first time I have gone to a dealer and didn't leave feeling I got the short end of the stick. I cant say it enough. Thank you to jared for an outstanding crew and to Patrick you took the time to make sure our phones were paired and we knew what each button did on both vehicles. Cars were washed clean and ready to go. Thank you Joe 2013 malibu and 2014 silverado More
Amazing dealership! Atmosphere is great. Honest, knowledgeable and real. They went way "above and beyond". If you don't walk into this Chevy dealership, you are missing out! knowledgeable and real. They went way "above and beyond". If you don't walk into this Chevy dealership, you are missing out! More
Simple and Sweet. Experience was fast and painless just like all dealers should be. I would recommend this dealership and will shop them again when I am ready for another car. THANKS like all dealers should be. I would recommend this dealership and will shop them again when I am ready for another car. THANKS More