Dick Wickstrom Chevrolet

I have had the experience of having my cars serviced at many dealerships and other Auto repair facilities in my past 25 years of driving. More often than not i drove away very Unhappy with the outcome. many dealerships and other Auto repair facilities in my past 25 years of driving. More often than not i drove away very Unhappy with the outcome. My first experience with Terry ar Wickstrome Chevrolet changed that feeling! I drove away happy and feeling that i was treated with care and attention. I was Sure my truck at the time was fixed properly and quickly. I could really feel the positive customer service and attention to detail was taken. I now only take my cars there for service. Ii have Recommended Terry and Wickstrome to all my friends and family. Every time one of my family or Friends goes there i hear the same thing. How great their experience was with Terry and Wickstrome. My thanks goes out to Terry and the gang at Wickstrome! Its nice to see that great customer service quality work and attention to details are still found here in Illinois! Jeff A Jurczyk More

My wife and I have purchased six cars from Dick Wickstrom Chevy since 1992. All six vehicles have been serviced by Dick Wickstrom Chevy as well. The service department has always treated my wife and me with Chevy since 1992. All six vehicles have been serviced by Dick Wickstrom Chevy as well. The service department has always treated my wife and me with repect, dignity, and friendliness. Furthermore, we appreciate how the service department provides us a "head's up" on future preventative maintainence. This allow us to budget appropriately. The service department is a big reason why we have purchased our cars from the Wickstrom Dealership. More

I was mildly interested in purchasing a new vehicle and contacted a few dealers to see what was out there. One dealer's salesman looked in to a couple trucks and sensed that I might not be ready and didn't contacted a few dealers to see what was out there. One dealer's salesman looked in to a couple trucks and sensed that I might not be ready and didn't want to look any more. Another dealer's salesman said he'd see what was out there and get back to me in a couple days, and never did. I then called Wickstrom and Jared found the hard-to-find vehicle I was looking for to get me off the fence and I bought it. The personal touch I got from him and Dave Nowicki made Wickstrom feel like a dealership that I could trust and want to do business with. I've since referred my daughter and she's been getting her warranty work and oil changes there since she works very close. She has also had a few co-workers go there for oil changes. The most important aspect in a good relationship with a dealer is trust, and I believe I may have found that. More

From start to finish our experience with Mike and the finance manager Tony was outstanding. Mike listened to our needs, gave us multiple options, and we walked out with a quality vehicle at a great price finance manager Tony was outstanding. Mike listened to our needs, gave us multiple options, and we walked out with a quality vehicle at a great price. I will be referring any friends and family I have as well as continuing to buy any future vehicles here due to the outstanding service I received. A+ More

Great Dealership, experienced and friendly sales personnel. Dave Nowick made me feel very comfortable and at ease at the very beginning. I was interested in purchasing a used 2005 Chevrolet Trailb personnel. Dave Nowick made me feel very comfortable and at ease at the very beginning. I was interested in purchasing a used 2005 Chevrolet Trailblazer being offered for sale by the dealership. Dave Nowicki explained everything to me, he demonstrated the car, and explained the paperwork process and the costs involved with all car purchases. He did so with a great sense of knowledge and personality, a winning combination in my book. NEVER at any time in this process was I ever pressured to make a decision in haste. The trailbalzer (which I did purchase) was delivered to me in extrememly clean condition and was exactly as promised. Throughout the purchasing transaction several management staff came by and chatted, they wanted to be sure that I was being taken care of in a friendly professional manner. I had been to other dealers in the area and was very put off by their lack of professionalism and ethics. Not so at WICKSTROM CHEVROLET, they go all out to make you feel comfortable. Thank You - Dave Nowick, Tony Haynes, Mark McAllister, and especially that young man who prepped my car (whose name I do not know) on that very hot day. I am a very happy and well satisfied customer, thank you. More

After having a bad experience with another Chicago area dealership trying to purchase a new Equinox, I contacted Wickstrom Chevrolet for a quote on the vehicle I was looking for. The price was excellent fo dealership trying to purchase a new Equinox, I contacted Wickstrom Chevrolet for a quote on the vehicle I was looking for. The price was excellent for a vehicle in high demand and I decided to visit. With the recent bad experience I had, I was prepared for surprises and games. Nothing like that ever happened. Mike Seydlitz and Mark McAllister were exceptionally professional, friendly, and upfront to work with and went out of their way to find the particular color and option combination I was looking for. The trade-in price was very fair and at no point during the process did I ever feel that I was being misled or deceived. When I was finally ready to purchase, I set up an appointment and the vehicle was beautifully detailed out front waiting for me when I got there - the paperwork was easy, fast, and efficient - and, again - with NO surprises or bogus fees or add-ons. Mike also took the time to show me all of the features of the new vehicle. All in all, this was the most exceptional and hassle-free car buying experience I have ever had in my life. I hope to not have to purchase another car for a long time, but when I do it will definitely be at Wickstrom Chevrolet. I highly recommend this dealership to anyone considering a new Chevy in the Chicago area. More

Even though I was unable to purchase the Monte Carlo I wanted from this place (wife wanted me to have a family size car). And even though my contact was over the phone, this dealership should be acknowled wanted from this place (wife wanted me to have a family size car). And even though my contact was over the phone, this dealership should be acknowledged for the professionalism and excellent customer service. Mike (sales) was supportive of my situation and still offered for me to have my Chevy serviced by his business. They should still be recognized! More

I had a wonderful experience at this dealership. When I first spoke to Michael on the phone, he was extremely professional. That was the reason that I chose to go into this dealership. When I walked in, first spoke to Michael on the phone, he was extremely professional. That was the reason that I chose to go into this dealership. When I walked in, he greeted me with a warm handshake. I work in customer service, so that really means a lot! He answered all my questions and made sure I got exactly what I was looking for. I would most definitely recommend this dealership to anyone who wants that great car buying experience!! More

I have been buying my cars and trucks from Wickstrom for over 20 years, great service will do everything they can to make you happy. All the people there are frendly and helpful. The service guys know there over 20 years, great service will do everything they can to make you happy. All the people there are frendly and helpful. The service guys know there stuff and don't do or recommened anything not needed. I will be a customer for life. More

The entire team at Wickstrom Chevrolet is fantastic, from sales to service. After recently buying my sixth vehicle from this dealer, I can say that the sales and finance team will always go above and beyond sales to service. After recently buying my sixth vehicle from this dealer, I can say that the sales and finance team will always go above and beyond to get you the best deal, and the service department is always there to take care of any further needs. I am a customer for life. More