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Dick Wickstrom Chevrolet - Service Center

Roselle, IL

4.8
203 Reviews

203 Reviews of Dick Wickstrom Chevrolet - Service Center

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December 03, 2024

Wickstrom is a geat dealer to go for repairs or for a new car. Armando is always friendly and helpful, ready to answer any questions and concerns. More

by baratono2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Peter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service dept woman,not sure of her name. Always friendly and helpful.
November 27, 2024

They always take great care of me The guys in the service department they're terrific, Robert Armando And Jackie- And Jim Barry in parts is outstanding too More

by CJAY62703
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Peter
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

Everyone at Wickstrom is excellent. Service is great, people are wonderful. You can feel the whole place has a high standard from top down. More

by debralegli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Peter
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

I've been a long time customer of Wickstrom Service. Armando is one of my preferred service specialists. He is always friendly and considerate of my time. Most of the specialists are upfront about what More

by ms2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

The team is very efficient and incredibly friendly. I always enjoy going there for service. More

by stefaniequick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Peter
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

I am a repeat customer, always been happy with the dealership, but when asked what they could do to make me buy that day I said give me chey's version of weathertech floor mats. They said we can do th More

by ronnylee43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Peter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Jim Barry and his service team is AMAZING! Can't thank you enough for everything you do!! More

by mradel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Peter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Armando made a mistake and didn't use an applicable warranty to cover my repair. Maybe not his fault, it's an unusual warranty. I have been waiting for 6 months for the service manager to finish his More

by BURKEJAYG
Recommend Dealer
No
Employees Worked With
Armando Reyes
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

Prompt friendly service. They always explain any issues and recommendations if needed. Timely service and a great waiting room. More

by bob.robinson45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Mr. Reyes did a great job of explaining and informing me of the work being performed. It did however take a lot longer than I expected. I still can’t believe that the two tires wore out after only 30 some t More

by bernandjoyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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