Dick’s CJDR of Wilsonville

Great customer service, the staff was exceptional. Michael Stone was very efficient and helpful during the whole process! Michael Stone was very efficient and helpful during the whole process! More

They were wonderful, friendly, great collaborators, and efficient!!! Thank you Team for gong the extra mile! Kaitlyn, Tanner and the whole team were helpful and very attentive! It made for an excellent ex efficient!!! Thank you Team for gong the extra mile! Kaitlyn, Tanner and the whole team were helpful and very attentive! It made for an excellent experience! Keep up the excellent work- you will surely sell loads of Jeeps! More

Could not believe how friendly and accommodating the entire staff is because of that experience, you definitely have a customer for life. entire staff is because of that experience, you definitely have a customer for life. More

Great customer service, Felicia was very attentive. Will continue to get my oil change here. Will continue to get my oil change here. More

They were responsive and helpful especially since I had a long drive to come pickup my new truck! long drive to come pickup my new truck! More

My promises service was not done and your department lost out on performing A large ticket repair… out on performing A large ticket repair… More

Poor communication and slow, slow. Slow. Good location. Nice people. WY too few technitions available. Slow. Good location. Nice people. WY too few technitions available. More

Kind of pricey which is understandable and there prices was not aligned with receptionist and service advisor and email , but they service advisor told me a price , and stuck with it. Service was quick and was not aligned with receptionist and service advisor and email , but they service advisor told me a price , and stuck with it. Service was quick and through. More

Be aware of xxxxx bait and switch scam. Waited for the loaded, Limited model I wanted to buy to arrive, took it for a Test drive and told the salesman I wanted to buy the truck. I was brou Waited for the loaded, Limited model I wanted to buy to arrive, took it for a Test drive and told the salesman I wanted to buy the truck. I was brought into a sales office and started on the paperwork, they took the Truck to “get it ready for me, when the paperwork was finished they had a truck backed in and ready for me to take home. I drove the truck home, days later I couldn’t figure out why the backup camera view wasn’t the same as when I test drove it, so I called the dealership, they stated it was a setting and was probably on demo mode, so I tried every setting, but I couldn’t get the the same backup view so I went to the dealership. Upon arrival I conveyed the issue I was having with the backup camera view, the salesman walked around the truck and said, this truck doesn't have the Birds Eye view camera option, I said the truck I test drove and stated I wanted to buy did. The salesman said there is nothing we can do about that! The stigma about slimy car salesman is there for a reason and stands true for the salesman that pulled the bait and switch on me. More

Zero follow-up after visit. Open service issues that were brought up during warranty period (but “couldn’t be replicated”), and now no follow-up from the dealer. Open service issues that were brought up during warranty period (but “couldn’t be replicated”), and now no follow-up from the dealer. More