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Dick’s CJDR of Wilsonville

Wilsonville, OR

4.4
2,099 Reviews

25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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2,099 Reviews of Dick’s CJDR of Wilsonville

March 07, 2023

I like Adam in service who helped me a lot. He provided me with information to make good decisions on my car maintenance. He is very knowledgeable. He gives me the feeling that he is doing the More

by Jeep Fun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
Mar 10, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Tim Graves, General Manager (503) 563-7222

March 07, 2023

I have called this dealership multiple times, have left many messages and haven’t gotten a single response back. Not sure what the deal is but the communication is extremely poor and prevents me from wanti More

by MOHAMED8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Cerri
Mar 09, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Dick's Chrysler Jeep Dodge of Wilsonville does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Tim Graves, General Manager (503) 563-7222

March 05, 2023

Everyone was very kind and helpful And he worked really hard to get us a good deal. Thank you, Andy. More

by ELGIN.CINDY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Odud, Andy Summers
Mar 06, 2023 -

Dick’s CJDR of Wilsonville responded

Cindy, Glad to hear you are happy and got a great deal!

March 03, 2023

A great place to purchase a vehicle. Fast responses to questions. Alex was great to work with. More

by mcbellamy89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Odud
Mar 03, 2023 -

Dick’s CJDR of Wilsonville responded

Thaks for taking time to share your feedback and we will pass along to Alex as well !

March 01, 2023

Very poor communications. I had to call everytime over a 4 day period. My car should have been in and out in 2 days. More

by Felizmeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael - 5 star, Adam Denning
Apr 04, 2023 -

Dick’s CJDR of Wilsonville responded

We would like to learn more about what we had missed during your service visit. Please give us a call 503-506-2034 and ask for Mike Belden our Service Manager

March 01, 2023

It took 7 wks+ to repair my car, I know that 6 wk of that was a part delay, but I had expected after that length of time there would be some recognition of the inconvenience, like an oil change, car detail - More

by melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Katie Henry
Mar 03, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for your patience as we are all struggeling with parts delays still.

March 01, 2023

Friendly staff and nice environment to wait in. Everything was done within a reasonable time frame. I would go back and get my car worked on again. More

by pvang87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Bryan, Katie Henry
Mar 03, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for the review and we look forward to seeing you next time!

February 27, 2023

Easy online scheduling fast service in n out and best of all Free due to Jeep Wave More

by pnoyes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
Feb 27, 2023 -

Dick’s CJDR of Wilsonville responded

Welcome to the Jeep wave Family!

Mar 03, 2023 -

Dick’s CJDR of Wilsonville responded

Yeah to the Jeep Wave Program!

February 26, 2023

Great service. . I was willing to spend money on a fix that Adam suggested I could do myself! He cared for my pocketbook, and he was correct. Thanks Adam. I will More

by J.farns777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Graves, Adam Denning, Terry Bryan
Feb 27, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for the gret feedback!

February 24, 2023

A brand new car shouldn’t have problems. If so the service people should help the customer and not blow them off. More

by gbake333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Denning, Katie Henry, Kyle Cerri
Apr 04, 2023 -

Dick’s CJDR of Wilsonville responded

We would like to learn more about what we had missed during your service visit. Please give us a call 503-506-2034 and ask for Mike Belden our Service Manager

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