Dick’s CJDR of Wilsonville

Dealer recommended services that were not suggested in the maintenance manual. This is extremely misleading and unethical and I will not be back. the maintenance manual. This is extremely misleading and unethical and I will not be back. More

I am excited I was able to get my passenger headlight fixed I was advised it may take a few hours because I didn't have an appointment. They quickly got me in and out . Thank you Bria, Kylie and Felicia fixed I was advised it may take a few hours because I didn't have an appointment. They quickly got me in and out . Thank you Bria, Kylie and Felicia for all your help and kindness. Thanks for taking my concern about getting a ticket seriously. Thanks Bria for making sure the part was ordered and provided great direction on what I needed to do. Thanks for all you do. HAPPY HOLIDAYS More

Estuvo bien en lo general solo siento que no tuvo mucha empatía con la situación la persona que trate . empatía con la situación la persona que trate . More

I was greeted and promptly introduced to my new Service writer. who addressed my concerns , and question I had about my chicle, yet discovered something’s I wasn’t aware my vehicle could do. Grateful, for writer. who addressed my concerns , and question I had about my chicle, yet discovered something’s I wasn’t aware my vehicle could do. Grateful, for her , time and efforts to address my concerns.. More

We weren't planning to buy a car, we just wanted to look at Jeeps. We were pleasantly surprised that we really liked the Jeep Grand Cherokee Laredo. We love all the options, and so far we love our new car at Jeeps. We were pleasantly surprised that we really liked the Jeep Grand Cherokee Laredo. We love all the options, and so far we love our new car! More

I came in on a Saturday looking for the Rebel X Ram 2025. I talked with salesman Harrison and Joe from finance. Joe stated up front that I would get $5K in incentives and 4.79% interest. Joe offered that wit I talked with salesman Harrison and Joe from finance. Joe stated up front that I would get $5K in incentives and 4.79% interest. Joe offered that without me even asking! I was all in. That was the Bait. Joe worked up the paperwork for us to come in, sign, and take home our new truck. We were so excited! Switch-the paperwork shows 7.99% with a payment of $1250/month. The best part? They would be CHARGING us for the warranty! We would pay for the warranty…the one that comes with every single new vehicle purchase? Not the extended warranty that is discussed at signing, the FACTORY warranty. Wait. WHAT? We were done. We decided to write an email to Ryan Rummerfield (Sales GM) stating everything we experienced. There has been no response from him, which really doesn’t surprise me. Days later, the Service GM Drew called. He had heard that we canceled a service for another vehicle we own and took it upon himself to find out why. Drew gets five stars. Ryan would get zero stars if that were an option. I wouldn’t be surprised to learn he trained good ol’ Joe himself. More

Good dealership with a strong commitment to customer service. They have serviced our Trail hawk since 2017. service. They have serviced our Trail hawk since 2017. More

Awesome experience. Friendly staff. Walked me through many options, took everything I said into consideration. Friendly staff. Walked me through many options, took everything I said into consideration. More

There were a few mistakes made during the initial processing of my vehicle. But the dealership stood behind everything and it was a pretty smooth transition through service. processing of my vehicle. But the dealership stood behind everything and it was a pretty smooth transition through service. More

They made the process easy and efficient. For a family with 4 kids we don’t have the time to spend hours at a dealership. We made the call, they brought the paperwork to us and we picked up t For a family with 4 kids we don’t have the time to spend hours at a dealership. We made the call, they brought the paperwork to us and we picked up the truck next day. Couldn’t have been any easier. Thank you Guys for making it easy. More