Dick’s CJDR of Wilsonville

Estuvo bien en lo general solo siento que no tuvo mucha empatía con la situación la persona que trate . empatía con la situación la persona que trate . More

I was greeted and promptly introduced to my new Service writer. who addressed my concerns , and question I had about my chicle, yet discovered something’s I wasn’t aware my vehicle could do. Grateful, for writer. who addressed my concerns , and question I had about my chicle, yet discovered something’s I wasn’t aware my vehicle could do. Grateful, for her , time and efforts to address my concerns.. More

We weren't planning to buy a car, we just wanted to look at Jeeps. We were pleasantly surprised that we really liked the Jeep Grand Cherokee Laredo. We love all the options, and so far we love our new car at Jeeps. We were pleasantly surprised that we really liked the Jeep Grand Cherokee Laredo. We love all the options, and so far we love our new car! More

I came in on a Saturday looking for the Rebel X Ram 2025. I talked with salesman Harrison and Joe from finance. Joe stated up front that I would get $5K in incentives and 4.79% interest. Joe offered that wit I talked with salesman Harrison and Joe from finance. Joe stated up front that I would get $5K in incentives and 4.79% interest. Joe offered that without me even asking! I was all in. That was the Bait. Joe worked up the paperwork for us to come in, sign, and take home our new truck. We were so excited! Switch-the paperwork shows 7.99% with a payment of $1250/month. The best part? They would be CHARGING us for the warranty! We would pay for the warranty…the one that comes with every single new vehicle purchase? Not the extended warranty that is discussed at signing, the FACTORY warranty. Wait. WHAT? We were done. We decided to write an email to Ryan Rummerfield (Sales GM) stating everything we experienced. There has been no response from him, which really doesn’t surprise me. Days later, the Service GM Drew called. He had heard that we canceled a service for another vehicle we own and took it upon himself to find out why. Drew gets five stars. Ryan would get zero stars if that were an option. I wouldn’t be surprised to learn he trained good ol’ Joe himself. More

Good dealership with a strong commitment to customer service. They have serviced our Trail hawk since 2017. service. They have serviced our Trail hawk since 2017. More

Awesome experience. Friendly staff. Walked me through many options, took everything I said into consideration. Friendly staff. Walked me through many options, took everything I said into consideration. More

There were a few mistakes made during the initial processing of my vehicle. But the dealership stood behind everything and it was a pretty smooth transition through service. processing of my vehicle. But the dealership stood behind everything and it was a pretty smooth transition through service. More

They made the process easy and efficient. For a family with 4 kids we don’t have the time to spend hours at a dealership. We made the call, they brought the paperwork to us and we picked up t For a family with 4 kids we don’t have the time to spend hours at a dealership. We made the call, they brought the paperwork to us and we picked up the truck next day. Couldn’t have been any easier. Thank you Guys for making it easy. More

The staff at Dick's was great throughout the process of purchasing my slightly used truck. They listened to my needs and negotiated an amazing deal which included adding features to the truck that were a m purchasing my slightly used truck. They listened to my needs and negotiated an amazing deal which included adding features to the truck that were a must have for me. They also repaired cosmetic damages to the truck which would have cost me a few thousand dollars. Everyone was friendly and professional, and I will recommend the dealership to anyone in the market for CDJR. More

Micheal made the sales experience very pleasant and smooth. The prices and features were clearly communicated. The overall experience was great and I would recommend working with Michael Johnston for y smooth. The prices and features were clearly communicated. The overall experience was great and I would recommend working with Michael Johnston for your next purchase. More