
Dick’s CJDR of Wilsonville
Wilsonville, OR
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2,093 Reviews of Dick’s CJDR of Wilsonville
Friendly staff, and excellent service! Drive up service, prompt responses, large clean waiting room with 4 customer controlled TV's. Easy access right off the highway. prompt responses, large clean waiting room with 4 customer controlled TV's. Easy access right off the highway. More
Rafael and his team are amazing!!! They went out of their way to drove over a half an hour to pick my jeep up to get a recalled part replaced for me. I didn't pay a dime and they picked up and brought my car way to drove over a half an hour to pick my jeep up to get a recalled part replaced for me. I didn't pay a dime and they picked up and brought my car home to me when the work was completed. Thank you guys so much for making this easy for me! More
As a retiree of the auto manufacturing industry I have a pretty good eye for what separates the good dealerships from the not-so-good ones. I give Wilsonville Jeep Ram high marks for the way they treat me pretty good eye for what separates the good dealerships from the not-so-good ones. I give Wilsonville Jeep Ram high marks for the way they treat me and others I have sent their way, but also for seeking ways to exceed our expectations on future visits. More
Excellent friendly accommodating service. Adam offered and explained the services needed very well. He was very personable and not high pressure in the extra services he offered. and explained the services needed very well. He was very personable and not high pressure in the extra services he offered. More
Complicated Repair My son’s Durango is 20 years old and 195,000 miles. The front driveline went out at 75 mph and it destroyed the transfer case. I’m from California and My son’s Durango is 20 years old and 195,000 miles. The front driveline went out at 75 mph and it destroyed the transfer case. I’m from California and didn’t know of any repair shops in Oregon and the closest place to tow the car was to Findlay Jeep, RAM, Dodge in Wilsonville. Adam called me the following Monday after I had flown back to California. Long story short, we had to order a used part, have it shipped and installed. Adam was patient, helpful and the repair was a success. More
Adam in the service department was absolutely amazing!! I had taken my jeep to smolichs and had the worst experience so I was already stressed about going somewhere else. He told me the estimated cost before had taken my jeep to smolichs and had the worst experience so I was already stressed about going somewhere else. He told me the estimated cost before they even touched my jeep. Told me they would call if anything changed. He kept me up to date on everything going on. I will forever be a customer of this service department. Thank you Adam for going above and beyond your job. More
Great experience I stopped by for an oil change during the week, having heard that the service was good at this dealership. Rafael was very helpful, kind and thorough. I stopped by for an oil change during the week, having heard that the service was good at this dealership. Rafael was very helpful, kind and thorough. Rafael kept me updated on what services he recommended and the time frame for these services to be completed. I was in and out quickly. Their waiting area is very nicely furnished and offered a lot of amenities. A much nicer place to wait than the standard oil change waiting room. Friendly service and I was happy with the end product. I didn't feel like I was being sold services I didn't need, and I appreciated the no pressure atmosphere. Highly recommend! More