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Dick’s CJDR of Wilsonville

Wilsonville, OR

4.4
2,093 Reviews

25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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2,093 Reviews of Dick’s CJDR of Wilsonville

March 25, 2025

Good dealership good service good customer service good location no problems very helpful group of people More

by nomadcommunications71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Austin, Kassidy Donado
Mar 25, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your kind words! We appreciate your positive feedback about Dick's Chrysler Jeep Dodge of Wilsonville and are thrilled to hear that you had a great experience with our team. We’re always here to provide helpful service. We look forward to seeing you again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 25, 2025

Great place. Friendly people. Highly recommend. They have earned my business for life. Made an oil change easy and smooth on a Saturday. More

by BMILLER33
Recommend Dealer
Yes
Employees Worked With
Felicia Langford, Felicia Langford
Mar 25, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for the wonderful feedback! We're thrilled to hear you had a great experience at Dick's Chrysler Jeep Dodge of Wilsonville. It's fantastic that our team made your oil change easy and smooth. We appreciate your recommendation and look forward to serving you for many more visits in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 24, 2025

Had a great experience buying the jeep. Our salesman was amazing and very helpful for being so new to the job. More

by jessi.nida
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Johnston, Joseph Walters
Mar 25, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your fantastic review, Jessi! We are thrilled to hear that you had a great experience buying your Jeep with us at Dick's Chrysler Jeep Dodge of Wilsonville. It's wonderful to know that our salesman provided you with amazing and helpful service. We truly appreciate your feedback and hope to see you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 24, 2025

Eric was extremely helpful, polite and friendly. I have been avoiding servicing my car at the dealership because of less than great experiences in the past. Eric Austin made me want to be a customer More

by NA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Austin
Mar 27, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback! We're glad to hear that Eric made your experience at Dick's Chrysler Jeep Dodge of Wilsonville a positive one. It's great to know he helped change your perception of servicing at our dealership. We appreciate your willingness to return and look forward to serving you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 23, 2025

Breanna is a great service representative. I called to make an appointment got in almost the next day. Lights were flashing when the switch wasn't on. They found a faulty switch. Brian is very More

by rangerhawk
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Heddings
Mar 25, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience at Dick's Chrysler Jeep Dodge of Wilsonville. It's great to know that our team, including Breanna and Brian, provided you with prompt and professional service. We're glad we could resolve the issue with your faulty switch quickly. We look forward to seeing you again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 22, 2025

Everything went smoothly, really enjoyed my new truck. Everyone was so nice and professional. Will be back again More

by mykizha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tarek Eldeeb, Tanner Castro
Mar 22, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We're thrilled to hear that you enjoyed your new truck and had a great experience with our team at Dick's Chrysler Jeep Dodge of Wilsonville. We appreciate your kind words about our professionalism. We look forward to seeing you again on your next visit! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 22, 2025

Staff was friendly and communicated well. They had the software recall program crash while I was waiting. Provided me with a free rental for hassle. Good experience overall. More

by MSIGARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
March 22, 2025

The service department was timely and did the work necessary a good job and experience thank you More

by johnrealty
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy Donado, Brianna Heddings, Kelsea Crownover
March 17, 2025

Underwhelming experience. Prior dealerships provided photos along the way and never provided when asked. Had to go out of my way for updates on promised return dates. Was pass More

by Christian W
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kassidy Donado
Mar 19, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you, Christian, for sharing your experience with us. I appreciate your feedback and understand your concerns regarding communication and updates during your service visit at Dick's Chrysler Jeep Dodge of Wilsonville. We strive to provide a seamless experience, and we will reach out to you soon to work towards a resolution. Thank you for your patience. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 17, 2025

Service was good a quick but the requested 5 tire rotation wasn't done, only 4 tires were rotated. More

by r3christ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Austin
Mar 19, 2025 -

r3christ responded

Update - Upon learning of the issue, Dick's was quick to respond and get the 5 tire rotation done in a timely manner.

Mar 20, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience. We're glad to hear the service was quick, but we understand your concern about the tire rotation. We appreciate your feedback as it helps us maintain our standards at Dick's Chrysler Jeep Dodge of Wilsonville. Thanks for taking the time to talk to us and allow us to complete your rotation and wash your vehicle for you this Friday, we appreciate you! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com