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Dick’s CJDR of Wilsonville

Wilsonville, OR

4.3
2,098 Reviews

25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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2,098 Reviews of Dick’s CJDR of Wilsonville

March 19, 2024

Overall great experience, I was in and out quickly and the job was done great More

by huntncamp21
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Mar 22, 2024 -

Dick’s CJDR of Wilsonville responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 17, 2024

Efficient, fair. Friendly. Fast. Flexible. I enjoy having a dedicated person at the dealership and Ben is great. More

by gitzitdone
Recommend Dealer
Yes
Employees Worked With
Ben
Mar 20, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you so much! Ben is new to us but is quickly proving to be a valuable member of our team. Thank you for the kind words. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 16, 2024

Absolutely the worst customer service I’ve ever experienced, called your delesrship on a follow-up about my truck having an issue, response was as if I was bothering them, never again More

by Rnbroms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wasn’t given a name
Mar 19, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 16, 2024

They were pleasant, knowledgeable and truthful. They had the work done on my vehicle before anticipated and were helpful in giving me information to avoid the situation in the future. More

by elacarney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Terry Bryan
Mar 20, 2024 -

Dick’s CJDR of Wilsonville responded

Hello Elacarney! It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 14, 2024

It was the most awesome time. What a great dealership I love my truck Thanks More

by codykow
Recommend Dealer
Yes
Employees Worked With
Elliott Coyer, Elliott Coyer
March 13, 2024

Adam is amazing and very helpful. He has provided exceptional service every time I come in. His communication has been appreciated and always quick to answer my questions! More

by LeAnn Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Mar 15, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for leaving us this great review, LeAnn! We are very happy to hear that Adam could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 12, 2024

It was a quick visit for buying a car. It helped that we went in pre-approved and knew what car we wanted. So that made the experience quick and easy. More

by Ecksteinkendra
Recommend Dealer
Yes
Employees Worked With
Natalia
March 11, 2024

Was completely miss leading and did not fix the problem. Nor do I feel happy with the work they do. I feel they did work that was not needed and not the work to fix the problem More

by Nick_meuret
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Ben
Mar 13, 2024 -

Dick’s CJDR of Wilsonville responded

Nick, I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 11, 2024

Jared was great but needs to reword the way he speaks. I misunderstood him quite a few times and it lead to purchasing a Jeep that I was u happy with. We we back in 2 days later and worked with the genera More

by bstpaul
Recommend Dealer
Yes
Employees Worked With
General manager and Jared
Mar 14, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for taking the time to write this 5-star review, Paul. I strive to provide courteous service to all our guests and I am glad to hear that we helped you find the perfect Jeep you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 11, 2024

They were able to schedule me same-day, had excellent communication, set expectations and treated me well throughout the process. More

by stleahy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim
Mar 14, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for this great review! I'm very happy that our team was here to help you and treated you with the customer service I know you deserve. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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