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Dick’s CJDR of Wilsonville

Wilsonville, OR

4.4
2,093 Reviews

25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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2,093 Reviews of Dick’s CJDR of Wilsonville

February 15, 2024

Ricky was very polite. The service was quick. Extremely pleasant experience. Thank you! Ricky should get a raise ???? More

by morellijordan
Recommend Dealer
Yes
Employees Worked With
Ricky
Feb 20, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an extremely pleasant experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 15, 2024

Did what was asked and saved money by not doing unnecessary work recommended by another shop. More

by Wscott4
Recommend Dealer
Yes
Feb 20, 2024 -

Dick’s CJDR of Wilsonville responded

Hearing about your positive experience has a remarkable way of inspiring and motivating us to keep doing what we do! I want nothing but the best for our customers and I am glad that is what we are doing. Hope to see you back again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 15, 2024

People is friendly anf thucks so nice The services with the people is all good. More

by MOISESCASAS148
Recommend Dealer
Yes
Employees Worked With
Jeremi
Feb 16, 2024 -

Dick’s CJDR of Wilsonville responded

I appreciate your kind words about our service team. Thank you for choosing Dick's Chrysler Jeep Dodge of Wilsonville for your vehicle needs. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 14, 2024

Did not fix the problem. I called the same day I picked up my jeep and left a VM sharing my frustration. No one has returned my call. And I have some suggestions regarding cu More

by heymikeself88
Recommend Dealer
No
Employees Worked With
Ricky
Feb 16, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback, Mike. Here at Dick's Chrysler Jeep Dodge of Wilsonville, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 14, 2024

Easy check-in, informative Completed job on time, discussed options for other repairs and notified me of a recall repair that needed to be completed More

by desullyj
Recommend Dealer
Yes
Feb 16, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 14, 2024

Skylar was awesome. Made the buying process almost too easy. I'll be car shopping at Dick's CJDR of Wilsonville again. More

by Jon72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tarek Eldeeb, Skylar Hibsch, Skylar Hibsch, Tarek Eldeeb
Feb 16, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for taking the time to review Dick's Chrysler Jeep Dodge of Wilsonville, Jon. I'm glad to hear that you found the sales process to be smooth and easy. If you have any further questions, please don't hesitate to let me know. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 13, 2024

Fast personal service. Very attentive. To the customers needs. I will refer my friends to your dealership. More

by JEAN10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Ruff, Steve Reece, Jeremy Moltke, Leo Gaona, Tarek Eldeeb
Feb 15, 2024 -

Dick’s CJDR of Wilsonville responded

Your kind words and fantastic review are greatly appreciated, Jean! Thank you for spreading the word about your excellent experience; I look forward to working with you and your friends in the future. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 11, 2024

Adam goes out of his way to help us with our repair situations in a professional manner. More

by Pk84cats
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Feb 14, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I'm so thankful that your time with us was well spent. Please feel free to reach out to me with any questions or future auto needs, as I am always here to help. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 11, 2024

Came in for express lane oil change & inspection. They found a few extra items that will need attention at the next service interval. Very friendly & helpful staff. Will be coming back for future mai More

by pickarson721
Recommend Dealer
Yes
Feb 14, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for writing such a great review about our dealership! I appreciate the feedback and I am pleased that your service experience was so positive. I always do my best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicles. I look forward to seeing you again. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 10, 2024

Great job. Even washed my car for me Great job. Even washed my car for me. The appointment was very easy to set up. Took my vehicle right in More

by GrandInteriorsinc
Recommend Dealer
Yes
Employees Worked With
Ricky
Feb 14, 2024 -

Dick’s CJDR of Wilsonville responded

I am glad to hear you enjoyed your recent visit to our service department. At Dick's Chrysler Jeep Dodge of Wilsonville we believe clean cars make happy customers and I am pleased to hear you appreciated your car wash! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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