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Dick’s CJDR of Wilsonville

Wilsonville, OR

4.4
2,093 Reviews
Call Dealership (503) 506-2034
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25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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2,093 Reviews of Dick’s CJDR of Wilsonville

January 31, 2024

The staff knew and understood my issues. Fixed everything in a fair amount of time. I have one part on backorder and look forward to getting that resolved. More

by Armando.bravo.or
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
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Feb 05, 2024 -

Dick’s CJDR of Wilsonville responded

We appreciate your kind words, Armando. I am glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 31, 2024

Asked them to check my leak around the third brake light, as I have a warranty letter from Ram , they said that they could not do the factory warranty work and couldn't tell me where to go! More

by phil.severson
Recommend Dealer
Yes
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Feb 02, 2024 -

Dick’s CJDR of Wilsonville responded

Phil, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. Please contact me at your earliest convenience so we can discuss this in more detail and work towards a resolution. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 31, 2024

Professional and personable They were efficient and competent as well as accommodating which is refreshing in the world of customer service. More

by smithsblue
Recommend Dealer
Yes
Employees Worked With
Ben Gallagher
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Feb 05, 2024 -

Dick’s CJDR of Wilsonville responded

We appreciate your kind words about our team. Thank you for choosing Dick's Chrysler Jeep Dodge of Wilsonville for your vehicle needs. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 30, 2024

Thorough service. Good communication. Thorough and detailed service on my schedule. Good communication. Ben was professional, knowledgeable and explained options and c More

by morrisd65
Recommend Dealer
Yes
Employees Worked With
Ben
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Feb 02, 2024 -

Dick’s CJDR of Wilsonville responded

It is important our customers feel completely confident with the customer service they received and it made me happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 30, 2024

Got me in quickly, got it done in a day, very good service car runs great More

by judylynnhellman
Recommend Dealer
Yes
Employees Worked With
Ricky and Steve
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Feb 02, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your review, Judy! We're glad to hear that you had a positive experience with our service team and that your vehicle is running smoothly. Please let us know if you have any questions about the work that was done. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 28, 2024

Great, I had a few check engine light issues but we are taking care of them at next oil change. Ben's service was excellent More

by Spencermacleanlive
Recommend Dealer
Yes
Employees Worked With
Ben Gallagher and the service team
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Jan 31, 2024 -

Dick’s CJDR of Wilsonville responded

Hi Spencer, and thank you for the positive feedback. I'm very happy to hear that you enjoyed your visit here with us at Dick's Chrysler Jeep Dodge of Wilsonville. I am driven to offer great customer care and I strive to provide the best service experience. Thank you again and I hope to see you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 27, 2024

I brought my truck in for some recall items it was in and out in a few hours. Team was thorough and got me going quicker than original estimates. More

by JasonG
Recommend Dealer
Yes
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Jan 31, 2024 -

Dick’s CJDR of Wilsonville responded

Jason, thank you for your review! I'm glad to hear that you had a positive experience with our service team and that your vehicle is running smoothly. Please let me know if you have any questions about the work that was done. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 27, 2024

Service was great. Ricky helped accommodate my work schedule and made sure the work got done early. More

by lcj_mullins
Recommend Dealer
Yes
Employees Worked With
Ricky
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Jan 31, 2024 -

Dick’s CJDR of Wilsonville responded

Thanks for your outstanding review! I'm very happy to hear that Ricky was of such help to you. I strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else I can do for you. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 25, 2024

Seamless Adam is great and always does a wonderful job. He truly understands the Wrangler product and its many challenges and his technicians always seem to figure out what the problems are. That has not b More

by rodermott
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
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Jan 30, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for putting your trust in Dick's Chrysler Jeep Dodge of Wilsonville! We pride ourselves in our service department’s ability to provide world-class customer service. I wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 24, 2024

They charged me and did nothing. They supposedly tested an alternator on a vehicle that doesn't have an alternator. More

by Ryan.grau
Recommend Dealer
No
Employees Worked With
Ricky
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