
Dick’s CJDR of Wilsonville
Wilsonville, OR
Filter Reviews by Keyword
By Type
2,091 Reviews of Dick’s CJDR of Wilsonville
Your service levels have gone down since the ownership change, and the prices have increased significantly. I am probably going to look for a different shop. change, and the prices have increased significantly. I am probably going to look for a different shop. More
for paying $2800. 00 on my last 2 visits to get my 2015 Jeep Grand Cherokee repaired and informing Bri that this was my only means of transportation, the dealership cou 00 on my last 2 visits to get my 2015 Jeep Grand Cherokee repaired and informing Bri that this was my only means of transportation, the dealership could not provide me with a loaner car for the years that I have been a loyal customer to Dick's and purchased my 2015 Jeep from the Dick's .Since my appointments have been made weeks in advance, there should be a loaner car available to me and for spending the amount of $ for the repairs, the dealership should have provided me with a loaner car. More
Extremely poor communication from service center. Was told my vehicle would be unavailable for 2 days. I’m at a week now. I had to call for all updates. Unacceptable. Was told my vehicle would be unavailable for 2 days. I’m at a week now. I had to call for all updates. Unacceptable. More
Very pleasant experience with the service provided and with the service rep Kylie Lima. She was very helpful throughout the process, friendly, polite, and very helpful with all the questions I had relate with the service rep Kylie Lima. She was very helpful throughout the process, friendly, polite, and very helpful with all the questions I had related to the services, upcoming services and even about aome of the vehicles they sell! More