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Dick’s CJDR of Wilsonville

Wilsonville, OR

4.4
2,098 Reviews

25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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2,098 Reviews of Dick’s CJDR of Wilsonville

December 28, 2023

It was extremely easy to make an appointment. I was not expecting a 90 point inspection when I show up for an oil change. I suppose I will get used to that. It is good that you are thorough. Men More

by Jon.siegelkittrell
Recommend Dealer
Yes
Employees Worked With
Ben
Jan 03, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for taking the time to share your feedback, Jon. I would like to discuss your concerns further, so please feel free to contact me at your earliest convenience. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 27, 2023

Professional and customer minded All I can think of right now Close Please close now More

by JeepCustomer
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Jan 02, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 27, 2023

Excellent in every way. Friendly. Comfortable waiting area. Completed all work within the time as promised. More

by kmarin0
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Jan 02, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving quality, efficient customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 27, 2023

They were able to work me in the next day and provide me with a shuttle ride home. Katie is always sweet and efficient. More

by mvw.lovinglife
Recommend Dealer
Yes
Employees Worked With
Katie Henry, Katie Henry
Jan 02, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from Katie and our team. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 23, 2023

Adam takes great care of me in the service department I appreciate him getting my vehicle fixed in a timely fashion giving me fast friendly service with a smile More

by trevorlesh
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Dec 27, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for leaving us this great review, Trevor! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 23, 2023

We were not able to resolve my situation but he did go above and beyond to try to help. An extended warranty for my 2020 ram came out after I had already made a window repair and we were not able to get t More

by CARLAJOSH
Recommend Dealer
Yes
Employees Worked With
Ben
Dec 27, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for writing this review and giving our dealership such an excellent star rating, Carla! It's great to hear we were able to go above and beyond your expectations. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 23, 2023

Totally awesome My experience with all the support people at Dicks has not only be helpful, but friendly and educational. More

by dougmagilent
Recommend Dealer
Yes
Employees Worked With
Ben
Dec 23, 2023 -

dougmagilent responded

Thank you for the great service. I am a customer for life now….

December 23, 2023

Prompt and courteous Scheduled my service and finished the job quickly which was a surprise considering it was a lot of work More

by neil23
Recommend Dealer
Yes
Employees Worked With
Katie Henry, Katie Henry
Dec 27, 2023 -

Dick’s CJDR of Wilsonville responded

I appreciate you for letting others know about your experience, Neil! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 23, 2023

I would have to copy and send all of the texts that I sent. Six days to put on a power steering belt and a sensor. More

by thethornes51
Recommend Dealer
No
Employees Worked With
Ben
Dec 26, 2023 -

Dick’s CJDR of Wilsonville responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Dick's Chrysler Jeep Dodge of Wilsonville. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 22, 2023

Adam is a highly knowledgeable and trustworthy person. His attention to good service keeps me coming back. More

by JOHN@MCLAINCO.COM
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Dec 27, 2023 -

Dick’s CJDR of Wilsonville responded

John, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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