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Dick’s CJDR of Wilsonville

Wilsonville, OR

4.4
2,098 Reviews

25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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2,098 Reviews of Dick’s CJDR of Wilsonville

December 13, 2023

Great! ! It's always a pleasure to do business with nice people. They always make sure they do a great job!! More

by Tod Gustafson
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Dec 13, 2023 -

Dick’s CJDR of Wilsonville responded

Tod, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 12, 2023

Communication is always great and everything is explained thoroughly for what needs to be done. Thank you always More

by HEARTOFLANDSCAPE
Recommend Dealer
Yes
Dec 13, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 12, 2023

Friendly. Determined. Centered They know what they're doing and they do it well Spot on More

by WBOUDON
Recommend Dealer
Yes
Employees Worked With
Joshua DeLaunay, Joshua DeLaunay
Dec 13, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 11, 2023

I arrived early. Katie greeted me and checked me in. Work was explained as an hour long. I was in and out within the hour. Katie was also very courteous. Highly recom More

by Edward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Henry
Dec 13, 2023 -

Dick’s CJDR of Wilsonville responded

Edward, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 11, 2023

Friendly and efficient The staff is easy to work with and very efficient in getting you in and out, with quality work. More

by greg@greghaase.com
Recommend Dealer
Yes
Employees Worked With
Katie Henry, Katie Henry
Dec 12, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for the kind words, Greg. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Dick's Chrysler Jeep Dodge of Wilsonville, we value our customers and we look forward to seeing you down the road. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 10, 2023

My van was not able to be repaired on the first visit, but my first visit to Dick's service department, even with the customer waiting area being remodeled, was wonderful. All because of the service staff More

by dougmagilent
Recommend Dealer
Yes
Employees Worked With
Ben
Dec 11, 2023 -

Dick’s CJDR of Wilsonville responded

Doug, thank you for sharing this great feedback with us. We feel our service department is what makes Dick's Chrysler Jeep Dodge of Wilsonville special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment and getting everything back in tip-top shape! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 10, 2023

I arrived about 15 minutes early yeat they immediately began working on my vehicle. Within an hour I was headed home! Everything I asked was handled, and I learned all was good with my vehicle and there w More

by KAROLBURKE5
Recommend Dealer
Yes
Employees Worked With
Katie Henry, Katie Henry
Dec 11, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for reaching out Karol! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 09, 2023

Katie did an excellent job communicating and keeping me up to date with my vehicle! More

by erobertson76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Terry Bryan, Katie Henry
Dec 11, 2023 -

Dick’s CJDR of Wilsonville responded

Thanks for your awesome review! I'm very happy to hear that Katie was of such great help to you. She takes pride in her customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 09, 2023

My jeep has the death wobble. There is no question that's what it is. They second guessed me that that's what it is and said that the part is on back order and might be available More

by Kate9
Recommend Dealer
No
Employees Worked With
Katie Henry, Katie Henry
Dec 11, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing this review regarding your experience with us, Kate. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 09, 2023

Very professional. Above and beyond what I expected and asked. I have a Jeep and Chrysler 200. I plan bringing them both there for all my services. More

by Carltribe
Recommend Dealer
Yes
Employees Worked With
Ben G.
Dec 11, 2023 -

Dick’s CJDR of Wilsonville responded

Carl, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to contact me or stop by if there is anything else we can do to help you. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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