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Dick’s CJDR of Wilsonville

Wilsonville, OR

4.3
2,099 Reviews
Call Dealership (503) 506-2034
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25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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2,099 Reviews of Dick’s CJDR of Wilsonville

December 05, 2023

They always do a good job as promised. I also like that I can look at the vehicles indoors while I wait for my car to get serviced. More

by Rgrovesfamily
Recommend Dealer
Yes
Employees Worked With
Ben
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Dec 06, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a wonderful place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 05, 2023

Very good. No complaints. Friendly, professional, close enough to my house that it was not a hassle. More

by rockman50150
Recommend Dealer
Yes
Employees Worked With
Katie Henry, Katie Henry
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Dec 06, 2023 -

Dick’s CJDR of Wilsonville responded

Thanks for your perfect review! I'm glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 05, 2023

Acceptable wait time, advised of additional item needing replacement, reasonable price I will get service there again More

by trikkergirl
Recommend Dealer
Yes
Employees Worked With
Katie Henry, Katie Henry
Report | Print
Dec 06, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your feedback. It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 04, 2023

Friendly, thorough and quick. Purchase process was quick. Alex was awesome and very friendly and nice guy! Wide selection of vehicles and indoors! More

by jhuiett
Recommend Dealer
Yes
Employees Worked With
Andy Summers, Andy Summers
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Dec 05, 2023 -

Dick’s CJDR of Wilsonville responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 03, 2023

Not very welcoming and have had better experiences. Tried to charge me $5 to rotate my 5th tire for scheduled free service More

by jerry85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Denning
Report | Print
Dec 05, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing this review regarding your experience with us, Jerry. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 03, 2023

Took care of any truck issues I was concerned about Nothing needed to be repaired but still took the time to make sure everything was ok More

by jimsmail
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Dec 05, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you so much for taking the time to write such great feedback, Jim. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 03, 2023

Easy to get the deal done Took less than 1 hour to complete transaction Tyler was great to work with More

by rlfarms22
Recommend Dealer
Yes
Employees Worked With
5
Report | Print
Dec 05, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 03, 2023

Very quick and easy, Ben was great! Constantly updating me and the work was quick and complete. More

by Nate W
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Dec 05, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you so much for taking the time to share your feedback with us, Nate! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 03, 2023

Super easy and smooth. We chose them over a local dealer and drove 259 miles round trip because of their service. They were awesome! More

by kjh0
Recommend Dealer
Yes
Employees Worked With
Jeremy Moltke, Jeremy Moltke
Report | Print
Dec 05, 2023 -

Dick’s CJDR of Wilsonville responded

I'm pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 02, 2023

I am very grateful for opportunity they gave me. The customer service was above and beyond and I would definitely buy my next car here. More

by dadz3
Recommend Dealer
Yes
Employees Worked With
Steve Reece, Steve Reece
Report | Print
Dec 05, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I'm so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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