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Dick’s CJDR of Wilsonville

Wilsonville, OR

4.4
2,099 Reviews

25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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2,099 Reviews of Dick’s CJDR of Wilsonville

November 05, 2023

Easy to schedule, work completed on time. Nice waiting area with good wifi and work space for those that need it. More

by KAARNDORFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Terry Bryan, Katie Henry
Nov 08, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for visiting our service department and for leaving the kind words, Ken. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 04, 2023

Great communication from Ben. Great service. Competitive prices. Easy to make appointments online without a long wait. Will continue to get my 2014 Durango serviced and maintained More

by morrisd65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Nov 07, 2023 -

Dick’s CJDR of Wilsonville responded

Hello and thank you! I can't tell you how much we appreciate your customer loyalty! It's always a pleasure for us to service your Durango. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 04, 2023

Nice waiting room, good customer service but no one really greets you when you arrive More

by RROCKY50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Nov 07, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to contact me if you’d like to discuss anything in greater detail. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 03, 2023

I only really worked with Tyler Chang in my vehicle purchase. I can say that Tyler was very professional and super easy to work with! As far as I can tell, Dicks CDJR of Wilsonville is a great compan More

by adam@pipelineplumbing.net
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tyler Chang
Dec 08, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you so much Adam, We appreciate you doing business with us!

November 03, 2023

Went in for service should have been 1 hr 45 minutes but took over 3 hours... More

by charles.waggoner
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Terry Bryan, Katie Henry
Nov 07, 2023 -

Dick’s CJDR of Wilsonville responded

Thanks for your great review, Charles. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I hope this was the case for you. Please let me know if there's anything else we can do for you. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 02, 2023

Jeremy was excellent! Knowledgeable, friendly and very helpful. He took his time to answer all of my questions. More

by stevetatone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Reece, Jeremy Moltke
Nov 07, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for taking the time to write this review, Steve. I am pleased to hear that Jeremy was able to provide an efficient and overall positive experience. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 02, 2023

Very quick fast friendly service and they even called me to make an appointment I’ve been meaning to make More

by wils9705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
Nov 07, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 02, 2023

Katie was very helpful and updated me as soon as she could- excellent work done to my jeep and nice people! More

by corey.griggs01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Henry
Nov 07, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for leaving us this great review, Corey! I am very happy to hear that Katie could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 01, 2023

Fantastic experience. I loved how communicative and friendly the staff was. Great experience all around. More

by jowensbarham
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Nov 06, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 01, 2023

Dick’s is able to respond quickly and get the work done when approved. Many local shops are booked up to 3 weeks out More

by kklupenger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Terry Bryan, Katie Henry
Nov 06, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Dick's Chrysler Jeep Dodge of Wilsonville. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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