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Dick’s CJDR of Wilsonville

Wilsonville, OR

4.3
2,099 Reviews
Call Dealership (503) 506-2034
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25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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2,099 Reviews of Dick’s CJDR of Wilsonville

October 25, 2023

I already did Unorganized and does not listen Do not feel you do the work you say you are More

by melissa.d1
Recommend Dealer
No
Employees Worked With
Ben
Report | Print
Oct 27, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing this review regarding your experience with us, Melissa. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

Oct 27, 2023 -

melissa.d1 responded

I can tell you that I am not happy at all with the service there and I come there because it is right by my work and convenient but the service is terrible. You walk in and everyone stares and you like you are bothering them and not excited to help you. I have had this happen two times now where i come in and give instructions and it is as if i am talking chinese and they do not hear me!

October 24, 2023

Best service and sales transaction that I have ever experienced in my 18 years of business. Very refreshing not the norm in today’s world. More

by troyh6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Elliott Coyer
Report | Print
Oct 27, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 22, 2023

This dealership provided timely service of my vehicle and offered shuttle services to and from my apartment. They also diagnosed the source of my engine and ABS issues. More

by brideb97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Oct 25, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Dick's Chrysler Jeep Dodge of Wilsonville. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 22, 2023

All of the staff were very helpful. Repairs were done in a very quick and efficient manner and I even got a ride home to Canby. More

by david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
Report | Print
Oct 25, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for leaving us this great review, David! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 21, 2023

Every time I take my car here I have an exceptional experience- Tim is so helpful and really great to work with. I know my car is in good hands and the repairs never take long. More

by Emily Plucar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in service dept
Report | Print
Oct 25, 2023 -

Dick’s CJDR of Wilsonville responded

Emily, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 21, 2023

Very friendly and a pleasure to do business with would highly recommend to anyone looking for a great job at fair prices! More

by Alan czepiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
Report | Print
Oct 24, 2023 -

Dick’s CJDR of Wilsonville responded

I cannot thank you enough for this glowing review of our service center, Alan! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 20, 2023

Terrible! !! They tried selling my truck behind my back that took 4 months to repair. They tried selling me a new one before I knew my truck was finally repaire More

by smconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Oct 23, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 19, 2023

Clean dealership. Got the work done quick. Time estimate wasn’t accurate. Didn’t find the bathroom. More

by JY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Henry
Report | Print
Oct 24, 2023 -

Dick’s CJDR of Wilsonville responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 17, 2023

Easy to work with. They had my truck for a couple days to diagnose and told me parts would be replaced when available. I appreciated the honesty and was able to pick up More

by juniorortega001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben, Adam Denning
Report | Print
Oct 20, 2023 -

Dick’s CJDR of Wilsonville responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 17, 2023

I appreciated Ben taking the time to get my Mopar Credit Card points approved. Some things weren't done this time, that I have noticed done at other dealer's, when having to pay the same price for an oil ch More

by BSJPU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben, Katie Henry
Report | Print
Oct 19, 2023 -

Dick’s CJDR of Wilsonville responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. I hope to talk with you soon. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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