
Dick’s CJDR of Wilsonville
Wilsonville, OR
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2,098 Reviews of Dick’s CJDR of Wilsonville
My car was returned with NEW problems created by the service department. I had to send it back twice. Very unprofessional. A basic checklist when completing a job would prevent this which tells me their service department. I had to send it back twice. Very unprofessional. A basic checklist when completing a job would prevent this which tells me their manager or overall operations is lacking More
CJDR is a very nice dealership with quality inventory. Overall the staff was friendly and helpful. Steve Ruff was very nice and worked hard for us once we arrived. We would have liked him to work a little Overall the staff was friendly and helpful. Steve Ruff was very nice and worked hard for us once we arrived. We would have liked him to work a little harder while working with him via phone and email. He also wasn't intimately familiar with the vehicle we drove 200 miles to see. It was also more than a little unprofessional for someone at the dealership to increase the sale price of the vehicle, literally, while we were driving to come and see it. Ultimately they did the right thing and brought it back down to the advertised price but it was an unnecessary step. Jakob in the finance department was the by far the most professional and user friendly person we encountered during our buying experience. I hope he is getting paid what he is worth. More
necessary to use them due to location, but service advisors want to argue about things which are covered under warranty, then things don't get fixed. Still waiting on a part that was theoretically ord advisors want to argue about things which are covered under warranty, then things don't get fixed. Still waiting on a part that was theoretically ordered in June, but haven't heard a thing. More
You wanted $1395. 00 to replace my cab stop light with camera . I found that the screws that hold light in place were never tighten from factory,I replaced the cheap g 00 to replace my cab stop light with camera . I found that the screws that hold light in place were never tighten from factory,I replaced the cheap gasket and found that you would not have replaced the camera just the cab stop light for 1395.00 this is a poor way to do business. Also it was recommended to replace my air filter, if your people had taken the time to look at the truck you would have found it had a new air filter installed. You quoted me over 500.00 to replace a driver front door hinge because of a squeak. I all so asked about tires was quoted around $ 1300.00 but was never given any other information about the tires not brand name or warranty information. More