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Dick’s CJDR of Wilsonville

Wilsonville, OR

4.4
2,099 Reviews

25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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2,099 Reviews of Dick’s CJDR of Wilsonville

April 11, 2023

Went very good. Very professional and fast. Quality work. Very happy with my experience The employees are very pleasant to work with More

by hick1104@gmail.com
Recommend Dealer
Yes
Employees Worked With
Bree
Apr 13, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Tim Graves, General Manager (503) 563-7222

April 11, 2023

This dealership was warm and welcoming. They were also prompt, and yet thorough. It was a great first visit. More

by wmivey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ruff, Adam Denning, Terry Bryan, Katie Henry, Kyle Cerri
Apr 14, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Tim Graves, General Manager (503) 563-7222

April 11, 2023

Quick efficient work. Tim got it all done and my vehicle back to me quickly More

by AGOSTEVSKYH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim with dark hair and beard
Apr 14, 2023 -

Dick’s CJDR of Wilsonville responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Tim Graves, General Manager (503) 563-7222

April 10, 2023

Service was exceptional, communication was great, and the waiting area was clean and accommodating. Thank you Nathan and Terry for an excellent experience! More

by justintraff22
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan- 5 stars, Terry Bryan
Apr 13, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Tim Graves, General Manager (503) 563-7222

April 10, 2023

I had a stuck sun roof it was about to rain so I went to the closest jeep dealership. They were about to close so wouldn’t even look at it and I had to leave it there overnight. They never actually diagnose More

by Blake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA, Adam Denning
Apr 12, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for taking the time to share your recent experience at Dick's Chrysler Jeep Dodge of Wilsonville. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Tim Graves, General Manager (503) 563-7222

April 09, 2023

I needed recall service work done and Dick’s was able to schedule it quickly, get it done quickly, and also service my transmission (at my request), all in the same day and at a better price than here in Sa More

by kramerfamily4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Freer, Service Advisor
Apr 12, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Tim Graves, General Manager (503) 563-7222

April 08, 2023

I really liked the fact that it was indoors and that it was so clean...The staff were very helpful, answered all my questions and they were very friendly... More

by VALATNIP
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Allison
Apr 12, 2023 -

Dick’s CJDR of Wilsonville responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Tim Graves, General Manager (503) 563-7222

April 08, 2023

Always have good service here. The staff is friendly and knowledgeable also.Thanks from Kevin More

by kevstuder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ruff, Adam Denning, Terry Bryan, Katie Henry, Kyle Cerri
Apr 12, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Tim Graves, General Manager (503) 563-7222

April 08, 2023

They were great about fixing my jeep with a problem that was covered under warranty. More

by GOMEZZIO
Recommend Dealer
Yes
Employees Worked With
Service manager, Tim Graves, Adam Denning
Apr 08, 2023 -

Dick’s CJDR of Wilsonville responded

Glad everything went Great and we were able to get your Jeep all taken care of!

April 07, 2023

Great customer service! Went above and beyond dealing with a warranty issue to ensure the repair was covered! More

by stacey.wells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
Apr 12, 2023 -

Dick’s CJDR of Wilsonville responded

Stacey, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Tim Graves, General Manager (503) 563-7222

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