Dick’s CJDR of Wilsonville - Service Center

Took a minimum of 4 calls to get a call back to schedule my service. (I resorted to calling “Sales” to get a person to speak with - who said just leave a message. (Another?!)) My message said, if I don’t g my service. (I resorted to calling “Sales” to get a person to speak with - who said just leave a message. (Another?!)) My message said, if I don’t get a call back, I will take my service elsewhere. (I shouldn’t have to beg for service.) Upon arrival, not met by any representative. I spoke with a gal behind a desk to check in, confirm I wanted my spare tire rotated in, and get an estimate on how long the service would be She was able to help me and give me an estimate. She called me and let me know my vehicle was ready for pick up - it was spot on for when she had said it would be ready. When picking up my jeep, it was clear the tire was not rotated in. The vehicle was left filled with dealer paperwork, plastic seat protection, and paper floor mat. When I mentioned the issue with the spare not rotating in, the gal was not able to speak about what did happen (she wasn’t a tech) and the guy that did get my Jeep did NOT inspire confidence. Definitely a drop in customer service since changing from Findlay. Would love to keep coming here, but not sure I will. More

Kyle and Terry really went above and beyond to take care of my vehicle. Thank you of my vehicle. Thank you More

All clear on my truck repairs the advisor Katie she help me with all my cuestións me with all my cuestións More

I really like this location! I always use their Express Lane because they are efficient and friendly! Their standards are high and consistent, and I've never felt like they were I always use their Express Lane because they are efficient and friendly! Their standards are high and consistent, and I've never felt like they were pushing anything unnecessary. I highly recommend them! More

Friendly and helpful staff with a large clean waiting room that includes desks for setting up a laptop. room that includes desks for setting up a laptop. More

I was only here to get oil changed and to check tire pressure. The service was really good pressure. The service was really good More

Good customer service however my start stop function in my wrangler isn’t working again after only 3 days of being fixed. my wrangler isn’t working again after only 3 days of being fixed. More

Very good service, great communication, and they even washed the truck while they had it! washed the truck while they had it! More

Had a a service and factory recall done here, did not take long and they were very responsive. take long and they were very responsive. More

Quick Easy Response To Address Scheduling, Order Parts & Maintain You In The Loop During Service, Cost Efficient With Good Estimate Of Your Total Repairs Since The Beginning, Overall Great Team. Maintain You In The Loop During Service, Cost Efficient With Good Estimate Of Your Total Repairs Since The Beginning, Overall Great Team. More