Dickson City Hyundai

Great Explained everything we asked and then some .Dan helped us he was fantastic. The only thing I was disappointed in was the inside was not really clean Explained everything we asked and then some .Dan helped us he was fantastic. The only thing I was disappointed in was the inside was not really clean More

recall Scheduled for a recall service. Did not wait long. for service. Staff is always friendly and professional. Recall was handled promptly , and did n Scheduled for a recall service. Did not wait long. for service. Staff is always friendly and professional. Recall was handled promptly , and did not wait long. More

State Inspection and emissions Appt. Appt was started on time and finished in an expected time for inspection services. As always, service reps, especially Launi, were informative, friend Appt was started on time and finished in an expected time for inspection services. As always, service reps, especially Launi, were informative, friendly and courteous. More

Great car buying experience Michael was very friendly and did his best To fit our budget. He even stayed late to see the sale through. I would highly recommend him. He made the c Michael was very friendly and did his best To fit our budget. He even stayed late to see the sale through. I would highly recommend him. He made the car buying experience less stressful. More

Top-notch customer service My salesman, Brandt, made my family's first new car buying experience a delightful one! His wit, and personality made it very comfortable for us to fe My salesman, Brandt, made my family's first new car buying experience a delightful one! His wit, and personality made it very comfortable for us to feel at-ease during the whole process about what we were getting and our decision on such a big purchase. He was also helpful with getting my wife and I familiar with all the different functions of the vehicle such as the bluetooth setup, navigation, sirius radio, and the Hyundai blue link app. He seemed relatively new as he was a bit shy, at first, but once we spent a few minutes together he opened up and his true character shined and I think with time and more experience; he will be a great asset to your organization and do very well in sales and customer service. The service dept employee whom I dont know his name (red-headed guy with a trimmed beard, also very friendly and polite. And Anthony from finance had such a positive and upbeat personality he made us feel like we were hanging out at one of friends houses, it was soo comfortable, relaxed and humorous to be in his presence. One negative thing I noticed...many of the salepersons sat on their phones not acknowledgeing customers like as if they were lounging at home and didnt care much about greeting potential customers. Either at their desk like a blone headed female, or outside as you walk in like the salesman who seemed to spend his whole time vaping and texting and didnt even greet us as we were walking up to the door upon arrival. Very unwelcoming, but luckily you have other dedicated employees who make it immediately positive upon contact. More

Easy, painless and thrilled! Thanks Joe Kirby!! SO happy with the service we received from you, the finance manager and the guys in the garage to inspect, clean and ready my new Thanks Joe Kirby!! SO happy with the service we received from you, the finance manager and the guys in the garage to inspect, clean and ready my new (used) vehicle!! Absolutely thrilled with the vehicle and service we received!! More

Minor repair The service was excellent. However the price of new parts was far above my expectation. I was told that Hyundai does not sell used parts (unless of The service was excellent. However the price of new parts was far above my expectation. I was told that Hyundai does not sell used parts (unless of course they are assembled into a complete vehicle). I think Hyundai may be missing a profit opportunity, while annoying at least one, 12 year, loyal customer. More

Warranty work Owned 2005 Hyundai sonata with rotted frame. Dealer was able to get under warranty and replaced for me. Very happy with the service and Launi she was Owned 2005 Hyundai sonata with rotted frame. Dealer was able to get under warranty and replaced for me. Very happy with the service and Launi she was extremely helpful. More

Car service Everybody is always so friendly and they never do any extra work without notifying you first. Always easy to schedule an appointment either by phone o Everybody is always so friendly and they never do any extra work without notifying you first. Always easy to schedule an appointment either by phone or online. More

Sales Vinny had helped me choose the right car for me. He was a great sales man and I would recommend him to other people. I walked in knowing what kind of Vinny had helped me choose the right car for me. He was a great sales man and I would recommend him to other people. I walked in knowing what kind of cAr I was looking for and he made my experience great. He was able to get my car in the color I wanted in a certain time frame. Also Anthony in finance was great and very nice. I would definitely recommend these guys to others More