Dickson City Hyundai

At a 10000 mile service my "Free tires for life" cost me $24.90 for rotation, $79.99 for mandated alignment, $40 for mount and balance $2 for tire tax, $2 for disposal = $148.98 +6%tax= $157.91 for a set of $24.90 for rotation, $79.99 for mandated alignment, $40 for mount and balance $2 for tire tax, $2 for disposal = $148.98 +6%tax= $157.91 for a set of 2 tires normally retailing at $60 a piece. The service manager told me "yeah we always do a alignment when mounting new tires", what a load of crap! The alignment screwed up a perfectly good alignment now the steering wheel has to be turned to the left to drive straight. This is the most obvious result of a bad alignment and does not promise much for the rest of it. The car I'm buying this summer will be a Motorworld car again. UPDATE: Returned back to the dealer to have it aligned again. I put in another 2 hours of my time and a gallon or two of fuel and at least the alignment seems better than after they did it the first time. The fact that it didn't require an alignment in the first place and that these "free tires" cost me $78 a piece still remains. Peter van Hoof More

I went to Dickson City Hyundai to purchase a new Santa Fe. I told Matt that first we needed to take care of some old business. I had referred my daughter to buy a Hyundai in 2008 and was yet to receive th Fe. I told Matt that first we needed to take care of some old business. I had referred my daughter to buy a Hyundai in 2008 and was yet to receive the $100 referral bonus that I had been promised several times since. He said no problem it was owed to me and they would send a check. After I was unable to make a deal I asked about the bonus. I was told it would be sent on Monday. I asked Mac, the "manager" if he would put that in writing and he told Matt to write it down. Matt proceeded to make himself scarce and after waiting several minutes I headed for the door. Mac again said that it would be taken care of. I said that I'd believe it when I see it to which he responded " Another smart xxx". Not exactly what you'd call a professional attitude. When I got home I thought I'd do a little research....After reading reports from this site, Ripoffreports.com, the BBB as well as search engine results I wish I had never stopped at DICKSON CITY HYUNDAI at all! More

Looked at buying a new Tucson. Was told a price by the salesman and sales manager. When I compared it to the price at another dealership it was $500 less. I called them to tell them they had the deal an salesman and sales manager. When I compared it to the price at another dealership it was $500 less. I called them to tell them they had the deal and I would come in to give them a deposit. He called me back a few hours later and said they could not do the price they gave me. The sales rep felt bad and was embarassed, but it was the dealer mgt. that played a game of deceit. I had heard stories about this dealer prior to this, but now believe it as I experienced it myself. More

Without a doubt the worst service dept in the area.Ignorant and stupid are being kind in describing thus bunch. Just check out the ratings on BBB site. This dealership is a bunch of low class co area.Ignorant and stupid are being kind in describing thus bunch. Just check out the ratings on BBB site. This dealership is a bunch of low class con artists. STAY AWAY FROM THEM. The great warranty they offer with a service department that can't fix any problem. More

these xxxxing idiots smashed my front bumper then refused to fix it cause it wasnt a hyundai bought part when it was there for the transmision leaking fluid worst dealer ever then when I told them there resp to fix it cause it wasnt a hyundai bought part when it was there for the transmision leaking fluid worst dealer ever then when I told them there responsible I was told by the general manager michelle if id like my bumper fixed I better find a good xxxxing lawyer then he hung up on me More

On 8/11/09 I called Dickson City Hyundai and asked if they participated in the cash for clunkers program. I was told that they absolutely did. On 8/12/09 my wife and I went here to buy a car. We were mee they participated in the cash for clunkers program. I was told that they absolutely did. On 8/12/09 my wife and I went here to buy a car. We were meet by a sales woman named Amanda. After test driving a car we decided on a new 2009 Hyundai Elantra. I told Amanda that we wanted the car as it was with no dealer extras put on. We went in and she prepared the paper work and then went to speak to the sales manager Carlos. After waiting about 30 minutes she came back and presented us with a totally unaceptable sales packege. She said that they would not participate in the cash for clunkers program but would instead offer us $ 2,500 as a trade in on the car we brought with us. She then went on to tell us that they would give us a special sale price on the car by reducing the price an additional $2,000. Hyundai was in fact offering a $2,000 rebate on the car at this time. Also included in their sales pitch was $ 895 worth of dealer installed pin striping and a simonizing job. I told her that this was totally unacceptable. She left to get her manager Carlos to take over. Carlos proceeded to tell us that the dealership was no longer participating in the cash for clumkers program and the decision was just made that morning. He said that all cars they sell have the pin striping and simonizing done to them. I told him that they just lost an easy sale. He then got rude and arrogant with my wife and I. We left the dealership and went home. When we got home I had a friend call Dickson City Hyundai and he spoke to Carlos. My friend asked if they participated in the cash for clunkers program and Carlos told her that they did and all she had to do was just come on in. This was your classic bait and switch sales pitch and it is illegal. They also misrepresented a manufactures rebate as a " Special sale price by their dealership". More

I leased a Santa Fe 30 months ago and decided I had a I leased a Santa Fe 30 months ago and decided I had a great buy out so I went to Dickson City Hyundai (where I leased the car originally) to pu I leased a Santa Fe 30 months ago and decided I had a great buy out so I went to Dickson City Hyundai (where I leased the car originally) to purchase the vehicle. My lease was to end within a few days so I proceeded to have them finalize the paperwork. When they showed me the charges for the buyout they included the $ 400.00 "Return Vehicle Charge" which I told them only applied if I was returning the vehicle..not if I was purchasing it. They told me I was wrong and that the $ 400.00 applied to both situations. Imagine their supprise when I said "OK..let's call Hyndai Motor Finance Company" ... which I did and HMFC told me (and them) the $ 400.00 only applied if I was not purchasing the car. The salesman (Art) then told me there was a misunderstanding and the $ 400.00 amount was actually Dickson City Hyunda's charge for processing the paperwork. Again, imagine their supprise when I called the closest Hyundai Dealer and found that they did not have a $ 400.00 vehicle return charge. At that point I politely told them that I had found "a better deal" and left. I felt sorry for the salesman who seemed to be an OK guy but had to present the Sales Managers pricing and seemed a bit embarrassed that it was so off- the-wall. More

My wife and I went into the dealership to PRICE a 2004 Chevy Cavalier they had on their lot. We were not in desperate need of a car and so were just doing research. Ends up that the manager does not kno Chevy Cavalier they had on their lot. We were not in desperate need of a car and so were just doing research. Ends up that the manager does not know the meaning of we aren't buying today. We were badgered as if we were making the worse mistake of life for not buying the car right thin and there. I am a man of absolutes as well, and when I say NO, I mean NO. They were sneaky and had "forgotten" my wife's license on the copier. This was just a play to keep in the dealership. The manager said what would it take to earn our business. If he had walked away and let Andrew talk to us that may have helped. Buyers beware, if you come here not intending to buy a car but just look around, do not under any circumstances sit down with a sales man. Unless you have an iron will and a quick wit they will beat you to death with words and sell you a car you may not be able to afford. They do not care and most of the time are not listening. Check out their website first. Most of the time the site has more by the way of prices than the salesman. More

i would not recommend this dealer first of all i saw more sales men walking around smoking than anything then oh ya we can help you ya for more money than advertized . i am not happy with them at all.i sat t sales men walking around smoking than anything then oh ya we can help you ya for more money than advertized . i am not happy with them at all.i sat their on a day off from work for almost 2 hours then to have the sales man come out and try to sell us a little piece of junk that we did not want this was a very bad bad experience all the around sorry but true. jim More

the worst of the worst!!! I never ever dealt with such an egomaniac in my Life! and im 43 and played (egomania!)sports my whole life.anybody that did work on the car did it wrong except him.he told my wif egomaniac in my Life! and im 43 and played (egomania!)sports my whole life.anybody that did work on the car did it wrong except him.he told my wife that my brother-n-law(certified mechanic)put the brake pads on backwards. We just had them do 2500.00 of work on the vehicle and they told us to put bake pads on left side and they would inspect it.my wife takes it there and they said we need three rotors(just put new ones on 6 mths ago)and the brakes were on wrong,the front ball joint was bad and they just did a four wheel alinment on it 4 days ago.When we were getting the car fixed we had a rental from them, 2009 sonata, that wife liked and were going to buy one in the summer but, needless to say, i"ll never ever buy a hyundai again because of the service is so lame. DO NOT BUY FROM THEM YOU WILL REGRET IT! More