Diehl Honda of Massillon

I have dealt with this dealership since 1986 ( Waikem, then Diehl) , purchased or leased at least 15 vehicles, and had them all serviced there. I am on my 5th CR-V and have been dealt with fairly by all d then Diehl) , purchased or leased at least 15 vehicles, and had them all serviced there. I am on my 5th CR-V and have been dealt with fairly by all departments. More

I applied at many car dealerships and when Diehl approved me everyone else did not. The process was quick and easy and I left in my new car that day. I love my car and am so grateful for the opportunity. me everyone else did not. The process was quick and easy and I left in my new car that day. I love my car and am so grateful for the opportunity. More

Expectations were met. No surprises. Work completed ahead of schedule. No charge, as promised. Will return. No surprises. Work completed ahead of schedule. No charge, as promised. Will return. More

The staff was super friendly and my service was completed quickly. Communication throughout the service was also excellent. quickly. Communication throughout the service was also excellent. More

Express service was excellent. Due to my daughter's work schedule I was unable to schedule an appointment and tried the express service for an oil change and safety check. Glad I Due to my daughter's work schedule I was unable to schedule an appointment and tried the express service for an oil change and safety check. Glad I did. More

Does not give military discounts, very sad. Not sure why Waikem sold out but this is no improvement Not sure why Waikem sold out but this is no improvement More

All I can say is what a great guy Tim Powel is. He treated me with great respect. Thank you Tim. He treated me with great respect. Thank you Tim. More

Salesman was great. Brian was very informative and helpful and made the process very smooth. Brian was very informative and helpful and made the process very smooth. More

Service was really great, they only performed the necessary work, didn't try to upsell! necessary work, didn't try to upsell! More

everything was great ! The service department was great. The time it took to service my vehicle was fantastic ! The service department was great. The time it took to service my vehicle was fantastic ! More