Diehl Honda of Massillon

Great service. The personnel were great and mechanics did a great job! We were kept informed by Lyndsey of progress on repair. This was greatly appreciated. The personnel were great and mechanics did a great job! We were kept informed by Lyndsey of progress on repair. This was greatly appreciated. More

Lance Cushman took care of my service issues. He was very easy to work with and made everything great. I was pressed for time but also had a brake fluid flush suggested for my CRV. I expressed He was very easy to work with and made everything great. I was pressed for time but also had a brake fluid flush suggested for my CRV. I expressed my being pressed for time but he said he would get them right on it and I had a new battery installed, oil change and brake fluid flush done in the time that I needed. Lance is a person that makes you want to come back to the dealership for service and that would steer me towards buying a Honda from Diehl again when the time comes. You should do your best to keep him. More

Curt was great at communicating what needed to be done. It was quick and efficient. Job well done! It was quick and efficient. Job well done! More

If the vehicle was truly inspected by a mechanic, there should have been much, much more disclosed about its condition including significant oil leaks, corrosion, and interior issues. I’ve begun work on al should have been much, much more disclosed about its condition including significant oil leaks, corrosion, and interior issues. I’ve begun work on all items, but I would have honestly asked for a price reduction if these were properly disclosed. If they were not noticed, I’d question that there was any proper mechanical inspection done by the dealership. Part of doing business with a dealer who advises that they do a thorough inspection is relative peace of mind that you don’t need to hire a mechanic to come inspect on your behalf. More

This is the third vehicle that we have purchased through Duane, and he has done an excellent job once again. Would highly recommend Duane and Diehl Honda. Duane, and he has done an excellent job once again. Would highly recommend Duane and Diehl Honda. More

Went great as usual, made my 2nd purchase with them and no issues. Patrick was great. no issues. Patrick was great. More

Duane was very attentive to what I was looking for. No hurry up and answered my questions thoroughly. Sales Mgr got me a deal on the truck I wanted couldn't pass up. Both Bob and Duane listened to unde No hurry up and answered my questions thoroughly. Sales Mgr got me a deal on the truck I wanted couldn't pass up. Both Bob and Duane listened to understand me and what I wanted. They were great. Got to finance. Rodney was nice. But was in a hurry to get me to sign everything. There was a full warranty in the contract. Did I want one? Did he ask me? Yes. Did he ask me? No. In the process of hurry up signing I learned via Ups letter title clerk Toi lost some very important form. I felt rushed by Rodney. He kept overtalking..me. Then Toi title clerk losing document. Very inconvenient. So my rating for them is 0 to 1. My Attorney looked over everything Good. That said Rodney may know his job well. But it pays to slow down. More

Absolutely pleased with the vehicle Jessica chose for me. It's the best vehicle I have ever driven. It's the best vehicle I have ever driven. More

Excellent customer service, worked there to get the best deal for us. Allowed us to feel confident in our choice deal for us. Allowed us to feel confident in our choice More

Just leased my fourth vehicle from Diehl Honda, and as always, they worked with me to get the car I wanted at the price I wanted. always, they worked with me to get the car I wanted at the price I wanted. More