Diehl Honda of Massillon

Everything I would expect from a dealership The service was very good. The salesman, Dustin Shahan was respectful, courteous, patient, pleasant and very well informed. He was able to answer al The service was very good. The salesman, Dustin Shahan was respectful, courteous, patient, pleasant and very well informed. He was able to answer all of our questions and meet our needs. It was obvious that his desire was that we be 100% satisfied with our purchase and not just being pushed into a vehicle to make a sale. Harry Card the sale manager was also very attentive to details and eager and pleased to help in any way. The finance manager, Heather, took her time to explain all the documents and was very thorough and knowledgeable in the area of finance. More

My husband and I stopped in this weekend while we were in town.... we were unsure if we were able to afford new vehicles with our current budget... Chuck really made us feel at ease and helped us envision wh town.... we were unsure if we were able to afford new vehicles with our current budget... Chuck really made us feel at ease and helped us envision what we CAN afford. We are definitely considering our options and look forward to buying from Chuck and Waikem Honda! More

Purchasing a vehicle at Waikem Honda was the best experience I could ever ask for. As soon as Craig Waikem saw my interest in the vehicle I purchased, he brought the vehicle to me to test drive and g experience I could ever ask for. As soon as Craig Waikem saw my interest in the vehicle I purchased, he brought the vehicle to me to test drive and go over every detail on the vehicle. Harry Card and Matt Coletta were also very informative and are the best showroom managers I have ever met! I will forever to business with the Waikem Auto Family and highly recommend everyone to stop in for the wonderful experience! More

The Sales Manager Harry and Salesman Patrick did a great job of making me feel comfortable about the whole sales process. They worked with me to make sure they offered me the best price for the Accord that job of making me feel comfortable about the whole sales process. They worked with me to make sure they offered me the best price for the Accord that I chose. I have recommended this Dealership to my friends. Thanks for everything. More

Excellent! Thank you for considering little things like starting the car and letting it cool down before the next test drive! Great job to all! starting the car and letting it cool down before the next test drive! Great job to all! More

It's unfortunate that we are all so busy anymore and the thought of spending hours at the dealership seemed insurmountable, but necessary as my end of lease was drawing near. Not only did Lee Karch save me thought of spending hours at the dealership seemed insurmountable, but necessary as my end of lease was drawing near. Not only did Lee Karch save me LOADS of time, he also saved me money as well. Thank you Lee for making my car buying experience a piece of cake. I LOVE, LOVE, LOVE my new Honda Accord!! More

I was very pleased with the excellent and attentive service that I reached from Lee Karche at Waikem Honda. I will definitely recommend Waikem to others. Debbie Roland service that I reached from Lee Karche at Waikem Honda. I will definitely recommend Waikem to others. Debbie Roland More

Very professional dealership. I was greeted with a handshake and smile from Chuck Miller. We chatted as to what I was wanting and then he introduced me to the Gen Mngr Darrell Sponcellor.Darrell said handshake and smile from Chuck Miller. We chatted as to what I was wanting and then he introduced me to the Gen Mngr Darrell Sponcellor.Darrell said he would do everything possible to help, and he did just that. Robby the finance wizz was smooth and accurate.When my vehicle was brought from the detail shop it was look'n great ! Thanks Detail Drew! Dave Waikem made the atmosphere pleasant with his shout outs to Robby and laughter. thnx to all ! donnie wells More

I purchased a 2011 Pilot in August and had a great experience so my husband went back and purchased a 2011 CR-V 4 days ago. On both visits, we worked with William Clark who was very friendly and we fe experience so my husband went back and purchased a 2011 CR-V 4 days ago. On both visits, we worked with William Clark who was very friendly and we felt we could trust. We were treated very fairly and felt like we got great deals both visits. We will definitely be back in the future! More

I purchased a 2011 CR-V this week following a great experience buying my wife's Pilot over the summer. On both occasions, we worked with Will Clark who is a very friendly and trustworthy sales represen experience buying my wife's Pilot over the summer. On both occasions, we worked with Will Clark who is a very friendly and trustworthy sales representative. We found great deals on both visits and will definitely be recommending Waikem Honda and Will Clark to friends and family. More