Diehl Honda of Massillon

Work was done quickly and on time, reasonable pricing. Waiting room could be better, there is no TV or coffee, etc., but overall, good experience. SOmeone greeted us right away when we drove in. Waiting room could be better, there is no TV or coffee, etc., but overall, good experience. SOmeone greeted us right away when we drove in. More

I was greeted right away by Lindsay and she was friendly and still moved through the check in process quickly. She was sure to update me on the update to my car and let me know to contact her if I any need and still moved through the check in process quickly. She was sure to update me on the update to my car and let me know to contact her if I any need in the future. More

I had a great experience there. I would recommend Diehl. They were top notch, and helped me out when I was in a bind. I would recommend Diehl. They were top notch, and helped me out when I was in a bind. More

Lance was great. Always right in at your appointment time. Love the tracker feature. Thank you guys Always right in at your appointment time. Love the tracker feature. Thank you guys More

Poor calculation of charges and no receipt. Found out total when checking credit card account online. Found out total when checking credit card account online. More

My wife and I had a very good experience with Diehl sales representative Tom Baringer. We turned in our 2024 leased CRV Hybrid and signed a new 3-year lease on a 2026 CRV Hybrid. Tom made the transition with representative Tom Baringer. We turned in our 2024 leased CRV Hybrid and signed a new 3-year lease on a 2026 CRV Hybrid. Tom made the transition with ease, we spent a minimal amount of time at the dealership and drove away in our new car. Thank you Tom. More

Filled out online form for discount. Jessica contacted me a couple times and was great. 2000 dollars cheaper than the last dealership in Akron I bought my car from. In and out fast with Jessica contacted me a couple times and was great. 2000 dollars cheaper than the last dealership in Akron I bought my car from. In and out fast with no high pressure. Jessica was really good at her job. Definitely buy my next car from her. More

Quick and easy check in, even prior to set appointment time. Good communication and explanation of work being done as well as work requested. time. Good communication and explanation of work being done as well as work requested. More

Lance did a great job! He was courteous and kept me informed. Every one was friendly and helpful. He was courteous and kept me informed. Every one was friendly and helpful. More

Good job in my Honda, they were very kind tks, excellent service and good job service and good job More