Diehl Honda of Massillon
Massillon, OH
Filter Reviews by Keyword
By Type
1,498 Reviews of Diehl Honda of Massillon
Curt and Jonathan took great care of my car in the service department. Kindly and professionally explained the issues with my vehicle and how to remedy them. service department. Kindly and professionally explained the issues with my vehicle and how to remedy them. More
Kodiak was great. He made the process much less stressful than I thought it would be. For someone who drives a lot for work, getting out of my problematic Kia into a g He made the process much less stressful than I thought it would be. For someone who drives a lot for work, getting out of my problematic Kia into a gorgeous, reliable Honda pilot trail sport was the biggest relief. More
Everyone was really nice but I will say I did feel pressured into buying the extra tire service on my vehicle and I did not like that. pressured into buying the extra tire service on my vehicle and I did not like that. More
Honestly, we are looking for another place for maintenance on our 3 Hondas. We do not feel like we can trust a service center that is constantly trying to get us to add on work that we do not rea maintenance on our 3 Hondas. We do not feel like we can trust a service center that is constantly trying to get us to add on work that we do not really need. We always leave this place feeling like they are trying to gouge us. We do not hold this against the employees themselves, but it is a reflection of very bad policy as a business. You may have made a few extra bucks along with the oil change, but this shady practice just lost you lots of future business. Myopic tactics. Do better. More
Pleasant friendly knowledgeable. Checked in with us several times to let us know how work was progressing. Wait time was minimal. Checked in with us several times to let us know how work was progressing. Wait time was minimal. More



