Diehl Honda of Massillon

The service department here at Diehls Honda is excellent, both professional and considerate of your time and finances and your vehicle's necessary maintenance. both professional and considerate of your time and finances and your vehicle's necessary maintenance. More

Fantastic customer service. Open and honest communication. Excellent knowledge about vehicle and other alternatives. Cody did a fantastic job including following up after purch Open and honest communication. Excellent knowledge about vehicle and other alternatives. Cody did a fantastic job including following up after purchase to answer any questions. As always our financing experience was also exceptional. We came back to the dealership because of a positive experience we had with our daughter’s car purchase. We will definitely be back and recommend to others. More

Best car buying experience we have ever had. Brianna was very easy to work with Brianna was very easy to work with More

Lance was very informative and kept me up to date on the progress of the work being done on my vehicle. progress of the work being done on my vehicle. More

On time. Easy to understand issues with car and options Polite and didn’t rush with explanation Easy to understand issues with car and options Polite and didn’t rush with explanation More

I had a wonderful visit to Diehl Massillon, just this past Friday (10/31). I was assisted by Lance, who couldn’t have been more friendly, welcoming and helpful. Lance was able to assist me with getting a past Friday (10/31). I was assisted by Lance, who couldn’t have been more friendly, welcoming and helpful. Lance was able to assist me with getting a tire plugged on my brand new car, costing me only a little bit of time. Lance made me feel very comfortable and invited when pulling up to Diehl Massillon. I’d like to thank Lance for his fantastic customer service and please, let his superiors know that they have a genuinely passionate and enthusiastic employee whom represents Diehl Massillon with pride and professionalism. You can absolutely count on me returning for any future service related issues! Thank you again! - Ret Eberts More

Josh was very helpful. He kept us informed and let us know exactly what to expect He kept us informed and let us know exactly what to expect More

Easy to work with and answered all questions that we had with the new vehicle with the new vehicle More

Very clean, keep me up-to-date on everything going on and the estimate he gave me was right on the money the estimate he gave me was right on the money More

Excellent service from all involved in servicing my Honda. I was very impressed and satisfied. Honda. I was very impressed and satisfied. More