Diehl Honda of Massillon

Honest dealership. Good people work here. Lindsey, from the Service Department, is great to work with! Good people work here. Lindsey, from the Service Department, is great to work with! More

Duane was so amazing to work with. Very kind and understanding of what I wanted, the budget I wanted to stay around/below, and very knowledgeable of cars in general. He was not pushy w Very kind and understanding of what I wanted, the budget I wanted to stay around/below, and very knowledgeable of cars in general. He was not pushy what so ever. I would recommend him to anyone! More

The waiting room is awful, too small. My service lady was great and helpful and customer service was great My service lady was great and helpful and customer service was great More

The process was quick and easy. Lance was kind and informative. I appreciated that he even offered me coffee while I waited for my oil change. Lance was kind and informative. I appreciated that he even offered me coffee while I waited for my oil change. More

Great service staff and no problem getting in and out. Timely service calls, with updates. Timely service calls, with updates. More

Lance Cushman kept me informed. He showed me that I will need tires by winter. He quoted me a price so I will know what price I will be looking at. My experience was a good one. He showed me that I will need tires by winter. He quoted me a price so I will know what price I will be looking at. My experience was a good one. More

The service was prompt. The service department staff is attentive and kind. Patrick is great to work with. The service department staff is attentive and kind. Patrick is great to work with. More

Clean facility with an attentive staff and solid selection of snacks and drinks for the customer. selection of snacks and drinks for the customer. More

No hassle negotiation. Sales staff was very helpful and pleasant. I enjoyed that the salesperson didn't run back and forth to the manager repeatedly to get answers. Sales staff was very helpful and pleasant. I enjoyed that the salesperson didn't run back and forth to the manager repeatedly to get answers. More

After contacting the service department about my vehicle, I was given an appointment early the next day. Lance Cushman kept me informed on the status of their findings. He also arranged to have me driven hom I was given an appointment early the next day. Lance Cushman kept me informed on the status of their findings. He also arranged to have me driven home until my vehicle repair was completed. Lance and his team did a great job. More