Diehl Honda of Massillon

There was great communication and when the service took longer than expected, they offered to drive me free of charge to work and back. longer than expected, they offered to drive me free of charge to work and back. More

Duane & Jason were both great to work with. Thanks! My granddaughter loves her HR-V Teresa Thomas Thanks! My granddaughter loves her HR-V Teresa Thomas More

The service I received from Duane in purchasing my vehicle was outstanding. Lance in service was also outstanding. I could not have had better service. Thank you. vehicle was outstanding. Lance in service was also outstanding. I could not have had better service. Thank you. More

Bri is great. Gave me all the information I needed. Thank you Bri was great working with you Gave me all the information I needed. Thank you Bri was great working with you More

Our service advisor Josh Boney was very nice, professional, and took very good care of us during our appointment. Highly recommend! professional, and took very good care of us during our appointment. Highly recommend! More

Kodiak was awesome, very knowledgeable about the vehicle and answered all our questions and listened to our wants/needs/concerns. We had been looking for a new vehicle for a very long time, given the run ar and answered all our questions and listened to our wants/needs/concerns. We had been looking for a new vehicle for a very long time, given the run around and not made a priority at other dealerships. Going to Diehl and working with Kodiak was a great experience and will recommend you guys to friends/family! More

I went to replace a recalled part and also asked them to check the car because it was making noises and vibrations on the highway. When I returned, I was told the components connecting the tires to the car check the car because it was making noises and vibrations on the highway. When I returned, I was told the components connecting the tires to the car were rusty on both sides and needed replacement, and that all four tires also needed to be changed. This felt like a scam, so I declined the service. They then charged me $170 for “diagnostics,” a fee I was never informed about when I dropped off the car. I felt completely ripped off. I later took the car to another shop, where I learned the rust was only on the driver’s side and the tires were perfectly fine. The repair cost me about 15% of what the dealership quoted. I will never service my car at this dealership again. More

Great experience. Everyone from service, sales, and finance were excellent. I would definitely go back there Everyone from service, sales, and finance were excellent. I would definitely go back there More

They did every thing that needed and kept me updated on progress and when parts were in progress and when parts were in More

Everyone was very helpful and transparent about what was going to be happening along the way with my car getting fixed! I loved getting texts checking in on me everything! Very personal experience! going to be happening along the way with my car getting fixed! I loved getting texts checking in on me everything! Very personal experience! More