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Diehl Honda of Massillon

Massillon, OH

4.8
1,498 Reviews

3910 Lincoln Way E.

Massillon, OH

44646

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1,498 Reviews of Diehl Honda of Massillon

July 18, 2025

Everyone was fantastic at assisting and answering any questions on the vehicles being looked at. The patience and kindness was appreciated. More

by Bhixenbaugh31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick DiGiacomo
July 16, 2025

The service department was very professional and kept me updated on the services and prices needed. More

by gbeaufait
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick DiGiacomo
July 13, 2025

Great Experience. Brian was very helpful and knowledgeable. Would highly recommend Diehl Honda of Massillon. More

by hainesa5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Russ
July 12, 2025

Brian was great. Worked with me to find my perfect vehicle i was looking for, and quickly. Please ask for Brian. He is very personable and listens to what you need. More

by JONNYPAVS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Russ
July 11, 2025

Great experience, and I believe have great deals compared to others. Outside of that, I felt this lot lacked a little hospitality for buyers. Nothing was offered to us upon arrival on multiple days. More

by shaywood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duane Carnathan
July 10, 2025

Brian was very polite and helpful. He made the experience enjoyable. The dealership was full of polite employees and would highly recommend them to anyone searching for a car. More

by tad1993
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Russ
July 10, 2025

I had great interactions with everyone I spoke to. My car was well taken care of, and when there was an issue, I was given a car to borrow for the weekend. The great customer service I get here is the More

by mschiltz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay
July 10, 2025

Very nice but they should offer you the extras before you go back to sign papers. They offered more warranty after I got back there. And they should be cheaper. More

by kathy.gaines
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t know how to spell his name
July 05, 2025

They are amazing ! Got me right to test driving cars to find mine ! Answered all my questions and concerns! More

by Lakinzee11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick DiGiacomo
July 05, 2025

Did a Wounderful job with communication about the service I was having done ✔️ the issue was a whopper of a problem although they found it and repaired the issues. Great team for customer service. More

by tammytabita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Russ, Curt Hill
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