Diehl Honda of Massillon

Jessica , Duan and everyone was so helpful and nice! ! Overall exoerience was easy and wonderful ! ! Overall exoerience was easy and wonderful ! More

Great customer service at Diehl! Appreciate the time they take getting the best financing for my needs. Appreciate the time they take getting the best financing for my needs. More

Service advisor Lance was great, start to finish. Originally scheduled for and oil change, then discovered I didn't need it but wanted to have bakes checked instead. Lance handled the reason change Originally scheduled for and oil change, then discovered I didn't need it but wanted to have bakes checked instead. Lance handled the reason change over the phone, kept me informed of things while I waited. They checked brakes and did a multi-point systems check, changed air and cabin filters, drained/flushed and refilled differential fluid, reviewed with me status of brakes and other systems, and I was on my way home in 90 minutes. Lance kept me posted on progress throughout the process and checked to see if I cared for water or coffee 3 times as I waited. Efficient, friendly and professional! More

I purchased my Honda Odyssey at Diehl Honda and had my first service done. All aspects have been great. first service done. All aspects have been great. More

Curt was great! From start to finish the communication was excellent. Had to order more parts and let me know quick enough I was able to make arrangements. Even ende From start to finish the communication was excellent. Had to order more parts and let me know quick enough I was able to make arrangements. Even ended up being cheaper than originally quoted. More

I PREVIOUSLY completed this same survey! !! Curt Hill, my Service Advisor, was phenomenal!! They obtained the part, installed it, and I got my vehicle back a day early!!! !! Curt Hill, my Service Advisor, was phenomenal!! They obtained the part, installed it, and I got my vehicle back a day early!!! More

Duane is a blessing from heaven. A wonderful man. 3rd car I have bought from him. My parents love him as well. They will be contacting him soon to buy another car from him. God love A wonderful man. 3rd car I have bought from him. My parents love him as well. They will be contacting him soon to buy another car from him. God love Duane. More

Easy to work with and pressure-free environment. Knowledgeable staff that provided answers and a good car buying experience. Knowledgeable staff that provided answers and a good car buying experience. More

Very helpful and friendly service. Technician did a great job. My car is running like new. Technician did a great job. My car is running like new. More

The staff is always friendly and welcoming. They are willing to help with any problem and help me get what I want They are willing to help with any problem and help me get what I want More