Diehl Honda of Massillon

Everyone was extremely friendly. Tom Baringer also extremely friendly and knowledgeable. He also did not pressure us at all and was a joy to talk with. Overall a pleasant experience. Tom Baringer also extremely friendly and knowledgeable. He also did not pressure us at all and was a joy to talk with. Overall a pleasant experience. More

Eli and the team at Diehl Honda were thorough and provided an excellent buying experience. provided an excellent buying experience. More

NaShawn and staff was very helpful in getting us into a vehicle the same day. We have already recommended people to Diehl Honda vehicle the same day. We have already recommended people to Diehl Honda More

Brian and the Diehl team made it easy to select the right vehicle for me! vehicle for me! More

Very quick in responses, helpful, listened to what I wanted and worked with me. Found the perfect car! wanted and worked with me. Found the perfect car! More

Customer service Brian is always right on top of things, from listening to you and texting 💬 you with up dates on your vehicle. Always pleasant to do business with them. from listening to you and texting 💬 you with up dates on your vehicle. Always pleasant to do business with them. More

I was visiting from Virginia and they were able to get me in for an oil change with little notice. In the process they were able to identify a bad part which because of time constraints was unable to install in for an oil change with little notice. In the process they were able to identify a bad part which because of time constraints was unable to install. Due to the video taken of the inspection I will be able to get my hometown Honda to finish the repair. More

Lied about the control arm was shot and that I needed a pair of them .. Another certified mechanic said , the control arms were fine. Vehicle only has 35,000 miles on it. pair of them .. Another certified mechanic said , the control arms were fine. Vehicle only has 35,000 miles on it. More

Long story short I took my car in at 9:00am and was told my car would take abou 1 hour. At 11:00 I called and they hadn't even looked at it. Around noon they called to say they had the repair done and had my car would take abou 1 hour. At 11:00 I called and they hadn't even looked at it. Around noon they called to say they had the repair done and had taken it for a test drive. I said so I can come pick up my car and they said they had to check and would call me back. I picked up my car around 2:00. I just feel that I always get the run around when I take my car there, More

They always take great care of me and keep Me informed about my car and the time frame about my car and the time frame More