Diehl Honda of Massillon

Took much too long to finish the transaction. Jessica was working with another buyer and no one stepped in to help. Jessica was working with another buyer and no one stepped in to help. More

We appreciate the time Diehl Honda took to help us with getting us in our new vehicle. getting us in our new vehicle. More

Nice atmosphere and the people were very helpful. Will buy from again in the future Will buy from again in the future More

My Service rep was among the best i’ve come across here. I worked with Curt Hill and i’ve never had better service and explanation on my appointment. Thanks Curt, we need more guys like him in the industry. I worked with Curt Hill and i’ve never had better service and explanation on my appointment. Thanks Curt, we need more guys like him in the industry. More

Answered my questions honestly and correctly. Final numbers were a little better than expected. Total amount financed and interest rate were lower than competitor’s quote. Final numbers were a little better than expected. Total amount financed and interest rate were lower than competitor’s quote. More

Service is good - I trust that it was done well - however service rates vary greatly by dealership, and Diehl’s rates are quite high - also, rates for common service selections are not set, and vary with eve service rates vary greatly by dealership, and Diehl’s rates are quite high - also, rates for common service selections are not set, and vary with every service visit … - why is that ?? … - finally, I am eligible for a discount on service with every visit I make, but wasn’t given one for my last visit, even though I asked for one ! - simply not right, and very disappointing … More

Service was great. Look forward to my next service. Everyone was courteous and my service time was fantastic. Great staff. Look forward to my next service. Everyone was courteous and my service time was fantastic. Great staff. More

Very friendly and made process very easy. Their detail team is awful, bought a used odyssey and they were supposed to detail it. There is still a ton of dirt under the floor mats, under the c Their detail team is awful, bought a used odyssey and they were supposed to detail it. There is still a ton of dirt under the floor mats, under the center console was food. There were rocks in the door. Looks like the only thing they did was wipe the dash off. More

Honest straight forward. They were able to complete the needed service all in the same day. They were able to complete the needed service all in the same day. More

We have bought multiple vehicles from Patrick and he always makes it a pleasant experience always makes it a pleasant experience More