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Diehl Honda of Massillon

Massillon, OH

4.8
1,498 Reviews

3910 Lincoln Way E.

Massillon, OH

44646

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1,498 Reviews of Diehl Honda of Massillon

May 19, 2025

Kodiak was busy but took the time to test drive two different vehicles with me, and then with my family. More

by dymmjohnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kodiak.
May 18, 2025

Great service center. Lance was great to work with. Been going to Serra honda but no more. More

by josephdean85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance
May 18, 2025

You broke my divers side side light and put tape in place of a clip. Very dishonest... More

by Jennifer Wolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Technician
May 18, 2025

Service Manager Alicia, and her Service Advisors Curt Lance and Lindsey are always very helpful with any questions or concerns that I may have. And they do a great job of expediting my Service request. More

by mr_investor_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring, Brian Russ, Patrick DiGiacomo, Jessica Harmon, Duane Carnathan, Tim Powell, NaShawn Pryor, Curt Hill, Tom Baringer, Tyer Maloy
May 18, 2025

Customer service was great and turnaround time was quick. It’s our favorite place to take our car when we need to. More

by nksimons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
May 16, 2025

The customer service was great here. They were able to find me a reliable car that I LOVE but also kept the monthly payment in an acceptable range. I would recommend them and I will be g More

by rne.connors
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Baringer
May 16, 2025

Brian Russ was very professional and prompt, Brian listened to my needs and took care of them which was nice , Very good sales person ,If I was going to buy another car Brian would be the person I'll More

by julielenhart1955
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Russ
May 16, 2025

Professional service. Always can get an Appoinment when needed. They will take on any questions or concerns that you have. I have dealt with dealership for many years. Th More

by kt5156495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Sherman, Curt Hill
May 16, 2025

Thank you for taking such good care of my Honda Ridgeline during its recall fix More

by skegler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
May 16, 2025

Tyler did a great job answering questions, communicating with us with updates on delivery, and going over all the things we needed to know on our new vehicle. He was kind, courteous, and patient with us in More

by Karen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyer Maloy
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