Diehl Honda of Massillon

Brian was attentive and listened to our needs, he didn’t force anything on us and actually came in on his off day to get a car ordered and met with us. A++++++ character and caring. Will buy from him again force anything on us and actually came in on his off day to get a car ordered and met with us. A++++++ character and caring. Will buy from him again and send friends his way. More

Our sales rep Tyer Maloy was awesome! He was able to find us the right car to fit our needs on the first go at it. We also enjoyed the laughs, kind and caring conversations as well as his He was able to find us the right car to fit our needs on the first go at it. We also enjoyed the laughs, kind and caring conversations as well as his hospitality during our time here and are thankful to have had such a wonderful sales rep to accommodate us! you should be proud to have him as an employee and although this isn’t our first positive experience with Diehl it has been one of the best! Thank you for such great service today! More

Professional and prompt in servicing my CR-V for its recall. Will be using again. recall. Will be using again. More

Lindsay did a great job handling my car repair. I appreciated her keeping me informed and her flexibility. I appreciated her keeping me informed and her flexibility. More

Excellent service and wonderful people. Service department checked on me several times to make sure I had everything I needed. Service department checked on me several times to make sure I had everything I needed. More

The process of buying a new car from Diehl was a good experience. Our salesman was informative and did not display any high pressure tactics. Of course, the sales manager attempted to add in extra car experience. Our salesman was informative and did not display any high pressure tactics. Of course, the sales manager attempted to add in extra car warranties. Overall, good experience. Our first service went without a hitch and they kept us informed. More

Jessica was awesome! !!! She was very patient with us!! She’s an asset to y’all!! !!! She was very patient with us!! She’s an asset to y’all!! More

The vehicle was in for a normal service. When I went to pick it up I asked if they checked it for any recalls. I was told no and when he looked, he found one. Now I have to schedule anoth When I went to pick it up I asked if they checked it for any recalls. I was told no and when he looked, he found one. Now I have to schedule another appointment. I feel this should be part of the service what a vehicle is brought in for service. More

Everybody was very professional and extreme helpful. My salesman was not pushy and made me feel comfortable throughout my visit. I felt very comfortable purchasing a car. My salesman was not pushy and made me feel comfortable throughout my visit. I felt very comfortable purchasing a car. More

I have been treated kindly when I come. Waiting area is clean. Everyone is helpful. Waiting area is clean. Everyone is helpful. More