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Diehl Hyundai of Massillon - Service Center

Massillon, OH

4.4
95 Reviews

95 Reviews of Diehl Hyundai of Massillon - Service Center

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April 15, 2024

I have had excellent service so far, I feel confident in the dealerships capabilities with all of my needs More

by bbigler2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

They went above and beyond to help diagnose the problems I was experiencing with my vehicle. More

by Lawsonhailey00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Butcher
April 10, 2024

Communication is great, and customer service and care, including follow up, is excellent! It didn't use to be this good in the past. More

by MLpacula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Five stars for Robert with Hyundai service. I did not deal with sales.
April 08, 2024

Good They treat me good, Chris explain how many hours will take to fix my car. More

by Analuisa0930
Recommend Dealer
Yes
Employees Worked With
Chris
April 07, 2024

Bill was almost 400. 00 for a oil change and 4 spark plugs.needless to say I was not happy. More

by bribricanton
Recommend Dealer
No
April 07, 2024

Thorough & efficient Came for log and safety check. Got both Don't like to take surveys More

by mjpstitch
Recommend Dealer
Yes
April 06, 2024

Vaughn was so patient with me. I considered him a friend when I was done. I will refer anyone looking to him! More

by CMFORTNEY76
Recommend Dealer
Yes
Employees Worked With
Vaughn
April 06, 2024

I won't ever bring my vehicle back to a racist dealership as Diehl Hyundia. More

by Fbess224@yahoo.com
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donnie Gutherie
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2024

No I already did a survey shortly after my visit, I'm not doing another one. More

by phepner
Recommend Dealer
Yes
April 04, 2024

I would never purchase another similar vehicle. Before this experience I have told everyone how I love my car and was very happy with it. We've had a least two people buy similar cars and now I reg More

by mammywest
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
It wasn't the people we worked with. It was the amount of time and the large cost (considering the mileage and the service previously done to maintain the transmission).
2
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