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Diehl Kia of Hermitage - Service Center
Hermitage, PA
237 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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237 Reviews of Diehl Kia of Hermitage - Service Center
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June 15, 2024
Fast and excellent service. Would definitely recommend. The staff was kind and quick with the work. Would definitely recommend. The staff was kind and quick with the work. More
by scott.matthew7760
Verified CustomerEmployees Worked With
Helpful June 11, 2024
Prompt, polite, professional, and extremely helpful with information on a repair our car needed to be safe. information on a repair our car needed to be safe. More
by Jusbus3087
June 08, 2024
Unfortunately I had a recall that needed to be done on my car so I took it to Diehl Kia of Hermitage. The mechanic that worked on my car was very nice but I was met at the end with a multi-page list of thing car so I took it to Diehl Kia of Hermitage. The mechanic that worked on my car was very nice but I was met at the end with a multi-page list of things that my car needed to have fixed immediately. Once I had time to look at it, I took out my calculator and the suggested fixtures would total $2,900 all together. I wanted to cry! So I call my mechanic and I took the car to him today. I have a very reputable and honest mechanic that I've been going to for years.. and this man laughed at this list. Still, he went over everything anyways and showed me exactly what he was looking for down this list. Everything for the most part was a bold lie and guess how much my bill was? $149. That sure beats nearly $3000, wouldn't you agree? Never again will I be taking advice from a chain dealership. More
by RENEECARR88
Employees Worked With
June 07, 2024
Alicia is wonderful in service. Bought 4 Kias when this was Taylors, but bought my last at Cochran as I couldn't find a salesperson that I was comfortable with. My service experie Bought 4 Kias when this was Taylors, but bought my last at Cochran as I couldn't find a salesperson that I was comfortable with. My service experience makes me more likely to try again with sales in the future. More
by wyattwyatt
Employees Worked With
Alicia Houshol(?)
June 06, 2024
quick,friendly service. I service representative was very helpful. She was friendly and answered all questions. I service representative was very helpful. She was friendly and answered all questions. More
by Netlyn1106
Employees Worked With
June 06, 2024
I took my vehicle in for a recall for a knock sensor and have had nothing but problems every since. Funny thing is I never had a single problem prior to the recall. I am taking my vehicle to a different gar have had nothing but problems every since. Funny thing is I never had a single problem prior to the recall. I am taking my vehicle to a different garage to have it checked out. More
by C.TAVERNIA26
Employees Worked With
June 02, 2024
Excellent customer service! From the moment I arrived to completion of service, this team kept me informed of the status of my vehicle's service. They took extra time to look From the moment I arrived to completion of service, this team kept me informed of the status of my vehicle's service. They took extra time to look at an additional concern I had with my vehicle when I arrived for my scheduled service. Thank you everyone at Diehl! More
by DENISESYBERT
Employees Worked With
June 01, 2024
The dealership is often hard to get ahold of. I required a maintenance check of my car since the check engine light was on. Got an oil change and requested a report of the breaks and tire conditi I required a maintenance check of my car since the check engine light was on. Got an oil change and requested a report of the breaks and tire conditions and received neither. When I finally got the part replaced to turn the check engine light off, I got in my car and my check engine light was still on. So I had to wait an additional hour at the facility to just have them tell me they had to reset a bad airbag code. Kia has fallen FAR from the grace it once held imo. More
by Triston
Employees Worked With
Angela Cattrell
