Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Diehl Kia of Massillon
Massillon, OH
234 Reviews
Diehl Kia of Massillon is a new and used car dealership located in Massillon, OH. We sell new Kia vehicles and used cars, used SUVs, used trucks and used vans.
Diehl Kia is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 234 reviews
Verified Customer
Helpful May 06, 2024
Experience with KA in general is very poor. The wear pattern on my tires is very uneven although my vehicle has been serviced every 6 months as recommended. Records show tire rotation every si The wear pattern on my tires is very uneven although my vehicle has been serviced every 6 months as recommended. Records show tire rotation every six mo. - very difficult to believe as the outside of each tire is very worn while the inside is much less worn. More
by kaguthrie3
Employees Worked With
I did not see any sales people
May 04, 2024
Great experience, it was easy communication and a better price when compared anywhere. Awesome experience! price when compared anywhere. Awesome experience! More
by senthilcapt
Employees Worked With
May 02, 2024
Courteous, knowledgeable, and helpful during and after our car shopping needs. We had a tight schedule and they helped us get in and out quickly. our car shopping needs. We had a tight schedule and they helped us get in and out quickly. More
by stinger188
Employees Worked With
Daniel
April 29, 2024
They were very good and respectful! They were on time and wasted no time getting my vehicle completed. They were on time and wasted no time getting my vehicle completed. More
by MTERRELL1650
Employees Worked With
April 28, 2024
The process was smooth, fast and efficient. Ron, Logan and Tony were professional and a joy to work with. It was a pleasant experience. Thank you! Ron, Logan and Tony were professional and a joy to work with. It was a pleasant experience. Thank you! More
by daneenanderton
April 28, 2024
Crystal was amazing. She greeted us the moment we drove up. Listened what we wanted in a vehicle and matched us with the perfect Sportage. She won my Dodge loving husband She greeted us the moment we drove up. Listened what we wanted in a vehicle and matched us with the perfect Sportage. She won my Dodge loving husband over which is very hard to do. She explained and showed us how to use each feature and paired my phone..the financing was so easy and the interest rate from Kia was lower than our credit union. Will definitely recommend this dealership to others More
by mygiraffesrfun
April 28, 2024
Didn’t tell me they had an April promotion no payments til July !!!!! So I’m disappointed til July !!!!! So I’m disappointed More
by garytristan1971
Employees Worked With
April 28, 2024
This was the best car buying experience I have had. The salesman, Jason was knowledgeable and friendly . He asked what I was interested in and found the perfect vehicle The salesman, Jason was knowledgeable and friendly . He asked what I was interested in and found the perfect vehicle More
by newtonbobbi1
Employees Worked With
Jason
