Back

Diehl Kia of Massillon - Service Center

Massillon, OH

4.7
52 Reviews

52 Reviews of Diehl Kia of Massillon - Service Center

Sort by
April 25, 2024

Everybody was very knowledgeable and very friendly. Service was done quickly and efficient. Thanks for your service Diehl of Massillon!! More

by lgerstung52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2024

They do a good job, courtesy is very good and they had a very nice gentleman take me home and pick me up ,instead of waiting at the shop More

by eeore4me64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2024

The service staff is always friendly and accommodating. Love them especially Molly and Lexi! great team More

by mbradford1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

The service is amazing at Diehl Kia of Massillon. They are always very very helpful and kind. More

by rachelle.white37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Regula
April 18, 2024

Polite staff. Comfortable waiting area with coffee restroom and tv. Estimated wait time was accurate. More

by joshuabehm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

The job was done in a timely manner, but my wife pointed out to me the next day that there was debris from the repairs on the floor mat and some sort of lubricant on the mat and door molding near the floor More

by abcd.wiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

I was treated well and the service was top notch. I didn’t wait any longer than anticipated! Thank you!! More

by Karns4478
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

My visit was in response to a recall for a software upgrade concerning an anti-theft issue. the service was done quickly and on time. More

by saweb
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2024

All the people who work there are very nice and friendly and they are organized and fast! More

by edmccue88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2024

From the service advisors to the certified mechanics in the garage you can be rest assured your vehicle will get the best of care. Never had a bad experience always good experiences. More

by dennis2sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ms regula
1
...