Diehl Kia of Massillon

Low ball trade offer!! Absolutely the worst experience by far. Dwayne and Wayne couldn't have insulted me any more with their low trade offer. I received two trade offers f Absolutely the worst experience by far. Dwayne and Wayne couldn't have insulted me any more with their low trade offer. I received two trade offers from other dealers for 10,500 & 11,100. These two offered me 7,100!! Heir justification that Dwayne explained was their car they were selling was a great deal and they had to make up some. Their offer was advertised at the price and I didn't ask for anything off!! Not to mention the car was dirty and had gum in the side door and a SAMs club membership laying in the floor. They knew I was serious about buying but no one wanted to clean the inside before I drove 90 minutes from mentor!!! I ended up purchasing the same car from mentor Kia the very next day!! More

Dwayne Scott was very helpful Dwayne was so nice. I was looking for a new vehicle for myself and my large family. He went through every option and recognized my needs. I will be ba Dwayne was so nice. I was looking for a new vehicle for myself and my large family. He went through every option and recognized my needs. I will be back to follow up with the various options he provided for me. I would highly recommend him and your staff to friends and family. Thank you again for an amazing experience! More

Waikem Kia if you need a car, go see Dwayne Scott at Waikem Kia! He made our families car buying process easy and stress free! Highly recommend!!! if you need a car, go see Dwayne Scott at Waikem Kia! He made our families car buying process easy and stress free! Highly recommend!!! More

Awesome experience! I had an awesome experience! The sales consultant was very informative throughout my visit. If you need a car, go see Dwayne Scott at Waikem Kia! I had an awesome experience! The sales consultant was very informative throughout my visit. If you need a car, go see Dwayne Scott at Waikem Kia! More

Great experience Go see Dwayne Scott at Kia!! Such a great experience working with him!!! I definitely recommend my family and friend. Wouldn't go anywhere else. Go see Dwayne Scott at Kia!! Such a great experience working with him!!! I definitely recommend my family and friend. Wouldn't go anywhere else. More

Great experience If you're looking to buy a Kia go to Waikem! We had a great experience! I thought the sales process was very seemless and within a few hours we were b If you're looking to buy a Kia go to Waikem! We had a great experience! I thought the sales process was very seemless and within a few hours we were back home with our new car! Great customer service!!! More

Awesome They give great service!! Dwayne Scott was awesome, he really provided me what I was looking for and what I needed!! Awesome job!! I will recommend th They give great service!! Dwayne Scott was awesome, he really provided me what I was looking for and what I needed!! Awesome job!! I will recommend this place to all my friends More

Best car buying purchace ever! I owed way more on my Kia Soul than it was worth...I had beaten the care up pretty badly and was not expecting much...I had already been disappointed I owed way more on my Kia Soul than it was worth...I had beaten the care up pretty badly and was not expecting much...I had already been disappointed with previous experience and this was really a step in faith basically ready to keep driving it until I could bring the negative equity down a bit...but this experience would be much different!... Dwayne not only put me in the perfect vehiclefor me...they have me a HUGE trade in value I coulnt belive!!! When all was said and done and I agreed on thecpurchace price and payments...they still went the extra mile and found a way to save an extra $20 more off my monthly payments!!!! Talk about above and beyond great service...I guarantee you will love your experience and will be delighted with your new car!!! More

great time and know pressure The time me and my wife spent at waikem kia with dwayne scott was great he was very helpful and patient with us I would recommend waikem kia to any on The time me and my wife spent at waikem kia with dwayne scott was great he was very helpful and patient with us I would recommend waikem kia to any one I know and I would tell them to ask to speak to dwayne More

Great Experience Thank you to Olivia from the Internet Sales Department for going out of her way to help me. She was very prompt in getting back to me with the informa Thank you to Olivia from the Internet Sales Department for going out of her way to help me. She was very prompt in getting back to me with the information I was looking for. I would definitely recommend talking to Olivia before coming in. More