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Diehl Kia of Massillon - Service Center

Massillon, OH

4.6
54 Reviews

54 Reviews of Diehl Kia of Massillon - Service Center

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April 10, 2024

All the people who work there are very nice and friendly and they are organized and fast! More

by edmccue88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2024

From the service advisors to the certified mechanics in the garage you can be rest assured your vehicle will get the best of care. Never had a bad experience always good experiences. More

by dennis2sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ms regula
April 04, 2024

Extremely courthouse and friendly staff. Took care of my vehicle and kept me informed throughout the entire process More

by stephen.j.king4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2024

They was great to me and help me understand what is going will come back More

by emeurer09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2024

Not only was my car buying experience wonderful with Crystal,, but my service department experience was smooth and painless with Molly.. More

by s.r.camp2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly
March 30, 2024

Everyone is very professional and treated me with respect and kept me informed of what was going on with my service work ! More

by CAWAIKEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Moorhead
March 30, 2024

Anytime I go I get great service! Molly is great and Crystal who sold me my car! Thank you More

by OLLIEJAMES41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

My experience with Diehl Kia of Massillon has mainly been with the service department. The personnel are pleasant and responsive, attentive to the specifics of what my vehicles need, professionally focused, More

by Timrudell29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not recall the names
March 29, 2024

Quick and easy and very polite, explained service and answered questions. Thanks Diehl Kia of Massillon More

by dlramsey13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

My car was taken right away, my wait time was minimal, and everyone was very courteous More

by nanspi40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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