Back

Diehl Kia of Massillon - Service Center

Massillon, OH

4.3
79 Reviews

79 Reviews of Diehl Kia of Massillon - Service Center

Sort by
April 20, 2024

The service is amazing at Diehl Kia of Massillon. They are always very very helpful and kind. More

by rachelle.white37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Regula
April 18, 2024

Polite staff. Comfortable waiting area with coffee restroom and tv. Estimated wait time was accurate. More

by joshuabehm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

The job was done in a timely manner, but my wife pointed out to me the next day that there was debris from the repairs on the floor mat and some sort of lubricant on the mat and door molding near the floor More

by abcd.wiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

I was treated well and the service was top notch. I didn’t wait any longer than anticipated! Thank you!! More

by Karns4478
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

My visit was in response to a recall for a software upgrade concerning an anti-theft issue. the service was done quickly and on time. More

by saweb
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2024

All the people who work there are very nice and friendly and they are organized and fast! More

by edmccue88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2024

From the service advisors to the certified mechanics in the garage you can be rest assured your vehicle will get the best of care. Never had a bad experience always good experiences. More

by dennis2sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ms regula
April 04, 2024

Extremely courthouse and friendly staff. Took care of my vehicle and kept me informed throughout the entire process More

by stephen.j.king4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2024

They was great to me and help me understand what is going will come back More

by emeurer09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2024

Not only was my car buying experience wonderful with Crystal,, but my service department experience was smooth and painless with Molly.. More

by s.r.camp2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly
...
4
...